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I am a certified Virtual Assistant specializing in Social Media Management with 6 years of experience as a Customer Care Specialist. My background in customer care gives me communication skills and a deep understanding of how to build community and positive brand sentiment. I understand how to create content that connects with the audience, build engagement, and support brand growth across different platforms. I am confident in planning content, analyzing performance data, and improving strategy based on results. I am passionate about helping online business, attract the right audience, and have more time to focus on serving their clients. I am proactive, organized, I have a strong understanding of social media algorithms and trends, and ready to contribute to your team remotely. Here's the link of my portfolio _Website not available. Sign in: https://www.twine.net/signup_…I am a certified Virtual Assistant specializing in Social Media Management with 6 years of experience as a Customer Care Specialist. My background in customer care gives me communication skills and a deep understanding of how to build community and positive brand sentiment. I understand how to create content that connects with the audience, build engagement, and support brand growth across different platforms. I am confident in planning content, analyzing performance data, and improving strategy based on results. I am passionate about helping online business, attract the right audience, and have more time to focus on serving their clients. I am proactive, organized, I have a strong understanding of social media algorithms and trends, and ready to contribute to your team remotely. Here's the link of my portfolio _Website not available. Sign in: https://www.twine.net/signup_

Desi Anwar

Social Media Manager, Content Creator, Content Designer, +4

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I am a certified Virtual Assistant specializing in Social Media Management with 6 years of experience as a Customer Care Specialist. My background in customer care gives me communication skills and a deep understanding of how to build community and positive brand sentiment. I understand how to create content that connects with the audience, build engagement, and support brand growth across different platforms. I am confident in planning content, analyzing performance data, and improving strategy based on results. I am passionate about helping online business, attract the right audience, and have more time to focus on serving their clients. I am proactive, organized, I have a strong understanding of social media algorithms and trends, and ready to contribute to your team remotely. Here's the link of my portfolio _Website not available. Sign in: https://www.twine.net/signup_…I am a certified Virtual Assistant specializing in Social Media Management with 6 years of experience as a Customer Care Specialist. My background in customer care gives me communication skills and a deep understanding of how to build community and positive brand sentiment. I understand how to create content that connects with the audience, build engagement, and support brand growth across different platforms. I am confident in planning content, analyzing performance data, and improving strategy based on results. I am passionate about helping online business, attract the right audience, and have more time to focus on serving their clients. I am proactive, organized, I have a strong understanding of social media algorithms and trends, and ready to contribute to your team remotely. Here's the link of my portfolio _Website not available. Sign in: https://www.twine.net/signup_

Available to hire

I am a certified Virtual Assistant specializing in Social Media Management with 6 years of experience as a Customer Care Specialist. My background in customer care gives me communication skills and a deep understanding of how to build community and positive brand sentiment.

I understand how to create content that connects with the audience, build engagement, and support brand growth across different platforms. I am confident in planning content, analyzing performance data, and improving strategy based on results.

I am passionate about helping online business, attract the right audience, and have more time to focus on serving their clients. I am proactive, organized, I have a strong understanding of social media algorithms and trends, and ready to contribute to your team remotely.

Here’s the link of my portfolio Website not available. Sign in: https://www.twine.net/signup

Skills

Experience Level

Copywriting

Expert

Adobe Photoshop

Beginner

Language

English

Advanced

Indonesian

Fluent

Work Experience

Virtual Assistant / Social Media Manager / Customer Support Specialist

August 1, 2019 - October 1, 2025

Profile-focused role delivering virtual assistance, social media management, and customer support across regions in Indonesia. Responsibilities included handling inquiries via chat, email, and phone; coordinating with partners; delivering client-focused communications; and contributing to process improvements. Internship and training program emphasizing social media management, client acceleration, content planning, market research, and maintaining high-volume customer interactions with attention to detail.