I’m a marketing junior with a hospitality background and a strong passion for content creation, branding, and understanding consumer behavior. I enjoy translating customer insights into clear messaging and engaging visuals, always aiming to improve customer experience through thoughtful, data-informed communication. In my recent roles, I’ve supported day-to-day operations while building strong customer engagement skills, from delivering personalized service and observing client preferences to helping optimize service and CRM-related workflows. I’m currently focused on growing as a marketer—combining creativity, multitasking, and problem-solving to contribute to campaigns and projects within a dynamic team.…

Despina Perifanou

I’m a marketing junior with a hospitality background and a strong passion for content creation, branding, and understanding consumer behavior. I enjoy translating customer insights into clear messaging and engaging visuals, always aiming to improve customer experience through thoughtful, data-informed communication. In my recent roles, I’ve supported day-to-day operations while building strong customer engagement skills, from delivering personalized service and observing client preferences to helping optimize service and CRM-related workflows. I’m currently focused on growing as a marketer—combining creativity, multitasking, and problem-solving to contribute to campaigns and projects within a dynamic team.…

Available to hire

I’m a marketing junior with a hospitality background and a strong passion for content creation, branding, and understanding consumer behavior. I enjoy translating customer insights into clear messaging and engaging visuals, always aiming to improve customer experience through thoughtful, data-informed communication.

In my recent roles, I’ve supported day-to-day operations while building strong customer engagement skills, from delivering personalized service and observing client preferences to helping optimize service and CRM-related workflows. I’m currently focused on growing as a marketer—combining creativity, multitasking, and problem-solving to contribute to campaigns and projects within a dynamic team.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

Greek, Modern
Fluent
English
Advanced
Serbian
Beginner

Work Experience

Marketing Intern / Junior Marketeer at City Centre, Thessaloniki (as listed in resume header)
June 1, 2024 - September 1, 2025
Supported marketing activities and customer-facing operations while applying an analytical approach to customer engagement. Contributed to observing consumer preferences and behaviors to provide insights relevant for marketing and CRM. Assisted with service optimization using structured systems and helped maintain strong rapport with a diverse client base.
Marketing Intern at Esper in a Perif a nou
June 1, 2024 - September 1, 2025
Provided delivered personalized service to over 200 customers daily, enhancing customer experience. Observed consumer preferences and behavior to generate valuable insights for marketing and CRM. Used PDA systems for real-time feedback and service optimization, reflecting CRM applications. Built rapport with a diverse clientele, improving customer satisfaction and brand loyalty.
Facility / Hospitality Role (Waitress) at Beach Bar, Varna
June 1, 2024 - September 1, 2025
Delivered personalized service to over 200 customers daily, enhancing overall customer experience. Observed consumer preferences and behavior to provide valuable insights for marketing and CRM activities. Used PDA systems for real-time feedback and service optimization, reflecting CRM applications. Built rapport with a diverse clientele, supporting customer satisfaction and brand loyalty.
Waitress at Fanis Luxury Apartments (as listed)
June 1, 2022 - August 1, 2023
Delivered personalized service to over 200 customers daily, enhancing overall customer experience. Observed customer preferences and behavior to generate practical insights for marketing and CRM. Used PDA systems for real-time feedback and service optimization, contributing to smoother client experience and stronger service follow-through.
Front Desk / Waitress at Fani Luxury Apartments
June 1, 2022 - August 1, 2023
Used PDS systems for real-time feedback and service optimization tied to CRM applications. Delivered personalized service and built strong guest rapport to support customer satisfaction and loyalty in a fast-paced setting.
Waitress at Beach Bar, Stavros
June 1, 2022 - August 1, 2023
Strengthened communication and up-selling skills, increasing average daily sales. Worked efficiently in a fast-paced environment, supporting teamwork and multitasking abilities.
Barista at Aroma Café-Bar (N. Madyto s as listed)
October 1, 2021 - June 1, 2022
Strengthened communication and upselling skills while working efficiently in a fast-paced environment. Improved teamwork and multitasking by coordinating tasks with colleagues during busy periods, supporting customer satisfaction through responsive service.
Barista at Romeo Café-Bar
October 1, 2021 - June 1, 2022
Strengthened communication and upselling skills, increasing average daily sales. Worked efficiently in a fast-paced environment, improving teamwork and multitasking ability.
Barista at Rome Café-Bar, N. Madyto(s)
October 1, 2021 - June 1, 2022

Education

Bachelor of Marketing at Derby University - Mediterranean College
January 1, 2024 - January 1, 2027
Bachelor of Marketing at Derby University - Mediterrean College
January 1, 2024 - January 1, 2027
Bachelor of Marketing at Derby University - Mediterranean College
January 1, 2024 - January 1, 2027

Qualifications

Marketing Mix Certificate
January 11, 2030 - September 24, 2026
PDA Systems (CRM-related) experience
January 11, 2030 - September 24, 2026

Industry Experience

Travel & Hospitality, Retail, Education, Media & Entertainment