Devote Masons

Operated as an independent remote travel consultant handling client bookings and itineraries for leisure and business travel. Consulted with clients to understand requirements, preferences, and budgets, recommending options across flights, accommodation, and ground services. Booked and confirmed travel components including flights, hotels, transfers, and ancillary services via booking platforms and global distribution systems. Verified travel documentation requirements such as passports, visas, and health compliance to support seamless trips. Maintained responsive, high-standard communication with clients through email and telephone in a fast-paced, deadline-driven environment.

Provided full-spectrum executive and administrative support to senior leadership within an international organisation across the SADC region. Managed sensitive internal and external communications as a primary point of contact, maintaining confidentiality. Drafted, proofread, and distributed professional correspondence including emails, reports, briefing notes, and formal letters. Coordinated domestic and international travel arrangements (flights, hotels, ground transportation) and created detailed itineraries aligned to executive schedules. Monitored executive inboxes, triaged high volumes of email, identified priority items, and ensured timely and professional responses. Conducted research and compiled structured reports for leadership in clear, concise formats.