I'm a dedicated Virtual Assistant with over 7 years of experience in social media management, sales, and customer service. I specialize in creating engaging content, handling daily administrative tasks, and helping businesses stay organized and productive. I'm passionate about delivering quality work, clear communication, and long-term client satisfaction. In my roles I have managed store operations, customer service, inventory control, and supported marketing and social media promotions to boost visibility and revenue.…

Dhaniel Delos Trinos

I'm a dedicated Virtual Assistant with over 7 years of experience in social media management, sales, and customer service. I specialize in creating engaging content, handling daily administrative tasks, and helping businesses stay organized and productive. I'm passionate about delivering quality work, clear communication, and long-term client satisfaction. In my roles I have managed store operations, customer service, inventory control, and supported marketing and social media promotions to boost visibility and revenue.…

Available to hire

I’m a dedicated Virtual Assistant with over 7 years of experience in social media management, sales, and customer service. I specialize in creating engaging content, handling daily administrative tasks, and helping businesses stay organized and productive.

I’m passionate about delivering quality work, clear communication, and long-term client satisfaction. In my roles I have managed store operations, customer service, inventory control, and supported marketing and social media promotions to boost visibility and revenue.

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Experience Level

Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Sales Executive at Jack’s Pets Shop and Grooming Salon
January 1, 2025 - January 1, 2025
Led sales initiatives, achieved consistent monthly targets, and contributed to over ₱2M in annual revenue through effective client relationship management and repeat business. Identified and developed new business opportunities and helped expand the client base.
Social Media Manager at Jack’s Pets Shop and Grooming Salon
January 1, 2025 - January 1, 2025
Managed social media presence across Facebook, Instagram, and TikTok; created and curated engaging posts, videos, and reels using Canva and CapCut; showcased pets, services, and customer feedback to build trust and loyalty. Designed and managed promotional campaigns that boosted online visibility and customer inquiries.
Social Media Manager at Solid Quest Enterprises
January 1, 2021 - January 1, 2021
Created engaging posts and videos/reels using Canva and CapCut; showcased services and customer feedback to build trust and loyalty. Designed and managed promotional campaigns that increased showroom appointments and walk-in traffic by 25%.
Store Manager / Social Media Manager at Jack's Pets Shop and Grooming Salon
January 1, 2018 - January 1, 2021
Managed daily store operations and social media presence; designed and executed content strategies across Instagram and TikTok; monitored analytics in Meta Business Suite; maintained brand consistency; improved community engagement through responsive interactions; supported sales and promotional campaigns for grooming services.

Education

Bachelor of Science in Business Administration, Major in Marketing Management at Bernardo College
January 11, 2030 - January 1, 2018
Bachelor of Science in Business Administration at Bernardo College
January 11, 2030 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Professional Services, Other, Consumer Goods