Available to hire
AI/Machine Learning Engineer with 4+ years of experience building scalable Generative AI, applied machine learning, and cloud-native AI platforms across enterprise SaaS, retail, and knowledge automation domains.
Experienced in production-grade RAG pipelines, recommendation systems, predictive analytics, and MLOps infrastructure using Python, TensorFlow, GPT-4o, LangChain, LlamaIndex, FastAPI, and AWS, with strong focus on secure, high-performance deployments and measurable business impact at scale.
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Language
English
Fluent
Work Experience
AI/Machine Learning Engineer at Glean
May 1, 2025 - PresentEngineered production-grade RAG pipelines using GPT-4o, LangChain, LlamaIndex, vector databases, and hybrid retrieval architectures to reduce hallucinations across 2M+ daily enterprise interactions for 5 clients. Architected real-time recommendation systems with TensorFlow, AWS SageMaker, Apache Kafka, Redis, and Feast, delivering 50K+ requests/sec with sub-120ms P99 latency. Led 6 concurrent ML experiments for personalized ranking, boosting revenue per session by 38% within 90 days. Streamlined end-to-end MLOps for a 12-member team using MLflow, Airflow, Docker, Kubernetes, and GitHub Actions, cutting deployment cycles from 3 days to 4 hours. Developed predictive analytics platforms (XGBoost churn, LSTM demand forecasting, Isolation Forest) enabling faster planning. Optimized GenAI inference with ONNX Runtime and INT8 quantization, reducing costs by 31% and increasing throughput. Designed multi-tenant gRPC/REST APIs with FastAPI, OAuth 2.0, RBAC, and rate limiting for secure enterpris
AI/Machine Learning Engineer at Freshworks
July 1, 2021 - June 30, 2024Led end-to-end development of an enterprise GenAI knowledge assistant across the full SDLC using Python, FastAPI, React, OpenAI APIs, and AWS, enabling 15k+ employees to retrieve internal knowledge 75% faster across six units. Architected microservices on AWS EKS, Lambda, S3, API Gateway, and PostgreSQL, aligning AI solutions with enterprise requirements. Engineered large-scale document ingestion pipelines (Airflow, OCR, PyMuPDF, AWS S3) indexing 2M+ documents into a vectorized knowledge base for real-time retrieval. Built hybrid RAG pipelines with LangChain, OpenAI Embeddings, Pinecone, BM25, and cross-encoder reranking, improving answer relevance by 41% and achieving 0.91 faithfulness. Reduced LLM API costs by 45% via Redis caching, prompt compression, query routing, and token optimization. Developed secure conversational AI workflows with JWT, RBAC, audit logging, and role-based document permissions across 6 units with zero security incidents. Scaled reliability with Docker, Kuberne
Education
Master of Science in Data Science and Statistics at Youngstown State University
August 1, 2024 - December 31, 2025Master of Science in Data Science and Statistics at Youngstown State University
August 1, 2024 - December 31, 2025Qualifications
Industry Experience
Software & Internet, Retail, Professional Services, Media & Entertainment, Education
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