Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hello! I’m Yasser Amane, a versatile professional with a background in business administration, sales, and IT-enabled support. I thrive in cross-functional teams, enjoy solving problems, and love helping clients and colleagues succeed through clear communication and organized processes. I bring hands-on experience in admin operations, invoicing, marketing coordination, and service desk support, with a passion for learning new tools and improving workflows to drive efficiency and customer satisfaction.…Hello! I’m Yasser Amane, a versatile professional with a background in business administration, sales, and IT-enabled support. I thrive in cross-functional teams, enjoy solving problems, and love helping clients and colleagues succeed through clear communication and organized processes. I bring hands-on experience in admin operations, invoicing, marketing coordination, and service desk support, with a passion for learning new tools and improving workflows to drive efficiency and customer satisfaction.

Yasser Amane

Video Editor, Music Editor, Sound Editor, +2





Hello! I’m Yasser Amane, a versatile professional with a background in business administration, sales, and IT-enabled support. I thrive in cross-functional teams, enjoy solving problems, and love helping clients and colleagues succeed through clear communication and organized processes. I bring hands-on experience in admin operations, invoicing, marketing coordination, and service desk support, with a passion for learning new tools and improving workflows to drive efficiency and customer satisfaction.…Hello! I’m Yasser Amane, a versatile professional with a background in business administration, sales, and IT-enabled support. I thrive in cross-functional teams, enjoy solving problems, and love helping clients and colleagues succeed through clear communication and organized processes. I bring hands-on experience in admin operations, invoicing, marketing coordination, and service desk support, with a passion for learning new tools and improving workflows to drive efficiency and customer satisfaction.

Available to hire

Hello! I’m Yasser Amane, a versatile professional with a background in business administration, sales, and IT-enabled support. I thrive in cross-functional teams, enjoy solving problems, and love helping clients and colleagues succeed through clear communication and organized processes.

I bring hands-on experience in admin operations, invoicing, marketing coordination, and service desk support, with a passion for learning new tools and improving workflows to drive efficiency and customer satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Advanced

Arabic

Fluent

Work Experience

Service Desk Support Agent at Telus International Morocco

August 1, 2023 - September 2, 2024

Provided service desk support, troubleshooting, and IT issue resolution; tracked performance indicators; collaborated with IT and marketing teams; supported district-level admin operations including scheduling, data entry, and internal communications; prepared reports and documentation for budgeting and performance tracking.

Administrative Employee at Dounia Afrah Milano

December 1, 2018 - July 1, 2019

Handled administrative operations, invoicing and reconciliations, vendor accounts, and internal communications; prepared reports for district management; supported showroom presentation and monthly sales targets; coordinated local marketing and outreach programs.

Sales Representative at YW Graph

December 1, 2018 - July 1, 2019

Managed client relationships, led follow-ups, negotiated deals, updated inventory records, and contributed to meeting monthly sales targets; supported end-to-end order processing and customer satisfaction.

Sales Representative at Telecommunication Event

January 1, 2017 - April 1, 2018

Engaged potential clients to present telecom products and services; collected leads, negotiated on-site deals, and coordinated with marketing for events and campaigns.

Accounting / Administrative at Renault Truck

December 1, 2019 - July 1, 2020

Renault Truck Accounting; processed invoices, reconciled accounts, tracked payments with vendor accounts, and contributed to monthly reporting.