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I'm a dynamic and intuitive communicator with a background in customer success, holistic wellness, and digital content creation. I craft engaging written content, deliver exceptional virtual support, and connect with diverse audiences. I take a human-first approach to storytelling, brand voice, and client care. I thrive in remote environments, leveraging strong writing, research, and collaboration to convert readers into customers. Proficient in Microsoft Office, Adobe, UX design basics, and typing 95 WPM, I bring speed and accuracy to every project.…I'm a dynamic and intuitive communicator with a background in customer success, holistic wellness, and digital content creation. I craft engaging written content, deliver exceptional virtual support, and connect with diverse audiences. I take a human-first approach to storytelling, brand voice, and client care. I thrive in remote environments, leveraging strong writing, research, and collaboration to convert readers into customers. Proficient in Microsoft Office, Adobe, UX design basics, and typing 95 WPM, I bring speed and accuracy to every project.

Diamond Peters

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I'm a dynamic and intuitive communicator with a background in customer success, holistic wellness, and digital content creation. I craft engaging written content, deliver exceptional virtual support, and connect with diverse audiences. I take a human-first approach to storytelling, brand voice, and client care. I thrive in remote environments, leveraging strong writing, research, and collaboration to convert readers into customers. Proficient in Microsoft Office, Adobe, UX design basics, and typing 95 WPM, I bring speed and accuracy to every project.…I'm a dynamic and intuitive communicator with a background in customer success, holistic wellness, and digital content creation. I craft engaging written content, deliver exceptional virtual support, and connect with diverse audiences. I take a human-first approach to storytelling, brand voice, and client care. I thrive in remote environments, leveraging strong writing, research, and collaboration to convert readers into customers. Proficient in Microsoft Office, Adobe, UX design basics, and typing 95 WPM, I bring speed and accuracy to every project.

Available to hire

I’m a dynamic and intuitive communicator with a background in customer success, holistic wellness, and digital content creation. I craft engaging written content, deliver exceptional virtual support, and connect with diverse audiences. I take a human-first approach to storytelling, brand voice, and client care.

I thrive in remote environments, leveraging strong writing, research, and collaboration to convert readers into customers. Proficient in Microsoft Office, Adobe, UX design basics, and typing 95 WPM, I bring speed and accuracy to every project.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Customer Success Specialist at OpenTable

May 1, 2020 - May 1, 2021

Delivered persuasive written communications via email and webinars; trained restaurants remotely on platform features and workflow; maintained customer relationships to reduce churn; created onboarding guides.

Holistic Health Consultant at Bonne Santé Holistic Health

January 1, 2023 - March 1, 2023

Educated clients on mind-body wellness practices; provided personalized consultations and written health recommendations.

Customer Service & Web Content Manager at Yuphorix

June 1, 2017 - July 1, 2019

Designed user-friendly website content and product checkout pages; managed product listings and client communications; increased user purchases by 20% through compelling UI writing.