Professional, organized and proactive administrative and marketing support. Able to manage priorities independently and maintain structure in high-pressure environments. Strong in clear and authentic communication, both in delivering excellent customer experience and in strengthening brand visibility and positioning. Particularly passionate about the strategic and creative use of social media, content creation, and performance analysis to build genuine connections and sustainable results. Solid experience in copywriting, edition, content coordination and basic design, working confidently without supervision. Comfortable supporting executive operations, handling confidential information, and working with clear goals, accountability, and professionalism. Known for reliability and the ability to build long-term working relationships.

Diana Milena Sepúlveda León

Professional, organized and proactive administrative and marketing support. Able to manage priorities independently and maintain structure in high-pressure environments. Strong in clear and authentic communication, both in delivering excellent customer experience and in strengthening brand visibility and positioning. Particularly passionate about the strategic and creative use of social media, content creation, and performance analysis to build genuine connections and sustainable results. Solid experience in copywriting, edition, content coordination and basic design, working confidently without supervision. Comfortable supporting executive operations, handling confidential information, and working with clear goals, accountability, and professionalism. Known for reliability and the ability to build long-term working relationships.

Available to hire

Professional, organized and proactive administrative and marketing support. Able to manage priorities independently and maintain structure in high-pressure environments. Strong in clear and authentic communication, both in delivering excellent customer experience and in strengthening brand visibility and positioning.

Particularly passionate about the strategic and creative use of social media, content creation, and performance analysis to build genuine connections and sustainable results. Solid experience in copywriting, edition, content coordination and basic design, working confidently without supervision. Comfortable supporting executive operations, handling confidential information, and working with clear goals, accountability, and professionalism. Known for reliability and the ability to build long-term working relationships.

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Language

Spanish; Castilian
Fluent
English
Advanced
Maltese
Beginner
Italian
Beginner

Work Experience

Front Office Administrator at FMCore
May 11, 2023 - Present
Acted as the central point of coordination for the business group, ensuring smooth day-to-day operations; maintained organized filing systems for key projects; coordinated office supplies, resources, and inventory; supported HR processes; prepared and maintained executive meeting rooms; ensured safety standards; responded to service-related queries and complaints outside office hours; coordinated deliveries and documentation to ensure smooth processes.
Guest Experience Executive at Zzzing
February 1, 2024 - February 1, 2025
Coordinated and managed multiple booking platforms (Airbnb, Booking.com, Zzzing.com) to ensure seamless operations and guest satisfaction; maintained proactive communication with property owners and internal teams; oversaw guest experience from reservation to check-out, documenting incidents and follow-up actions for continuous process improvement.
Live Casino Game Presenter at Portomaso
October 1, 2022 - May 1, 2023
Managed live online gaming sessions, ensuring smooth operations and accurate execution of processes; maintained engaging and professional communication with large audiences; oversaw multiple simultaneous tasks with precision and managed participant interactions.
Junior Marketing & Account Manager at Grupo Emmakor
January 1, 2021 - August 1, 2022
Coordinated marketing projects and client campaigns; managed client relationships; developed and scheduled content for social media; assisted with video content creation and design improvements; collaborated on internal manuals and digital transformation initiatives; oversaw project budgets and internal team coordination.
Cabin Crew Supervisor at Clic Airlines
August 1, 2015 - January 1, 2021
Supervised and coordinated a team of cabin crew; managed team schedules; developed leadership and coaching skills; ensured compliance with operational procedures and safety standards; built strong communication and problem-solving abilities under high-pressure, dynamic environments.

Education

E-Commerce Specialist at Google Activate
January 11, 2030 - January 28, 2026
Digital Marketing at Platzi
January 11, 2030 - January 28, 2026
Social Communication and Journalism at Sabana University
January 11, 2030 - January 28, 2026
Flight Attendant at Afa De Colombia
January 11, 2030 - January 28, 2026

Qualifications

Metrics for Digital Marketing
January 11, 2030 - January 28, 2026
Community Manager
January 11, 2030 - January 28, 2026
Prevention and Management of social media Crises
January 11, 2030 - January 28, 2026
Creating Social Media Reports
January 11, 2030 - January 28, 2026
Benchmarking
January 11, 2030 - January 28, 2026
Marketing Content Creation
January 11, 2030 - January 28, 2026
Google Activate - E-Commerce Specialist
January 11, 2030 - January 28, 2026
Platzi - Digital Marketing
January 11, 2030 - January 28, 2026
Metrics for Digital Marketing
January 11, 2030 - January 28, 2026
Community Manager
January 11, 2030 - January 28, 2026
Prevention and Management of social media Crises
January 11, 2030 - January 28, 2026
Creating Social Media Reports
January 11, 2030 - January 28, 2026
Benchmarking
January 11, 2030 - January 28, 2026
Marketing Content Creation
January 11, 2030 - January 28, 2026
Social Communication and Journalism – Sabana University
January 11, 2030 - January 28, 2026
Flight Attendant – AFA De Colombia
January 11, 2030 - January 28, 2026

Industry Experience

Gaming, Media & Entertainment, Travel & Hospitality, Professional Services, Software & Internet