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Hi, I'm Graeme Byers, an experienced operations professional with a passion for strategic planning, workforce management, and cross-functional collaboration. I have a knack for bridging technology and teams, and I’m proud of developing tools like the Hardware Matrix that streamline operations and support organizational success. Outside of operations, I’m also a creative freelancer specializing in video editing and digital content production. I enjoy transforming long-form livestreams and podcasts into engaging shorts for social media, and I love co-producing shows that connect with audiences in meaningful ways.…Hi, I'm Graeme Byers, an experienced operations professional with a passion for strategic planning, workforce management, and cross-functional collaboration. I have a knack for bridging technology and teams, and I’m proud of developing tools like the Hardware Matrix that streamline operations and support organizational success. Outside of operations, I’m also a creative freelancer specializing in video editing and digital content production. I enjoy transforming long-form livestreams and podcasts into engaging shorts for social media, and I love co-producing shows that connect with audiences in meaningful ways.

Graeme Byers

Video Editor, Content Producer, Content Creator, +1

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Hi, I'm Graeme Byers, an experienced operations professional with a passion for strategic planning, workforce management, and cross-functional collaboration. I have a knack for bridging technology and teams, and I’m proud of developing tools like the Hardware Matrix that streamline operations and support organizational success. Outside of operations, I’m also a creative freelancer specializing in video editing and digital content production. I enjoy transforming long-form livestreams and podcasts into engaging shorts for social media, and I love co-producing shows that connect with audiences in meaningful ways.…Hi, I'm Graeme Byers, an experienced operations professional with a passion for strategic planning, workforce management, and cross-functional collaboration. I have a knack for bridging technology and teams, and I’m proud of developing tools like the Hardware Matrix that streamline operations and support organizational success. Outside of operations, I’m also a creative freelancer specializing in video editing and digital content production. I enjoy transforming long-form livestreams and podcasts into engaging shorts for social media, and I love co-producing shows that connect with audiences in meaningful ways.

Available to hire

Hi, I’m Graeme Byers, an experienced operations professional with a passion for strategic planning, workforce management, and cross-functional collaboration. I have a knack for bridging technology and teams, and I’m proud of developing tools like the Hardware Matrix that streamline operations and support organizational success.

Outside of operations, I’m also a creative freelancer specializing in video editing and digital content production. I enjoy transforming long-form livestreams and podcasts into engaging shorts for social media, and I love co-producing shows that connect with audiences in meaningful ways.

Skills

YouTube

DaVinci Resolve Studio

Promo Video

Twitch

Video Advert

Experience Level

YouTube

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Language

English

Fluent

Work Experience

Resource Manager at Cloudreach (Now part of Eviden)

June 1, 2021 - May 31, 2025

Led strategic resource allocation for Professional Services across multiple global client projects. Managed long-term scheduling, holiday tracking, and availability planning for cross-functional delivery teams. Facilitated weekly pipeline reviews with Sales, Delivery, and Security leads to ensure alignment and resourcing accuracy. Drove continuous improvement of internal systems and processes for resource forecasting and utilization. Collaborated with leadership to optimize staffing models while supporting delivery excellence in a fast-paced and high-growth environment.

Engineer Scheduler at Zonal Retail Data Systems

July 1, 2015 - May 31, 2021

Managed daily field scheduling for nationwide service engineering teams, balancing workloads across multiple regions. Monitored engineer productivity, escalations, and SLA compliance in real time to ensure service standards were met. Sole architect of the company-wide Hardware Matrix—an internal reference tool that eliminated confusion and streamlined support operations across departments. Partnered with operations leadership to identify scheduling efficiencies and reduce delays in hardware deployments.

Freelance Video Editor & Digital Content Producer at The Pocket Dimension

April 10, 2023 - June 19, 2025

● Edit and repurpose long-form livestream and podcast content into high-performing shorts and reels for YouTube, TikTok, and Instagram ● Optimize content for platform algorithms through thoughtful editing, captions, and metadata strategies ● Manage full post-production pipeline—including video editing, music selection, sound balancing, captioning, and color-correction—under tight turnaround timelines. ● Co-host and co-producer of a recurring TTRPG-focused show, contributing to content ideation, research, scripting, filming, and audience engagement.