I have experience working with AI Training companies to deliver results that regularly match and exceed customer expectations. Transitioning from a standard on-site technical support role to leverage my knowledge to train the future. Working as a contractor remote for the flexibility and higher hours.

Dilroop Singh Gill

I have experience working with AI Training companies to deliver results that regularly match and exceed customer expectations. Transitioning from a standard on-site technical support role to leverage my knowledge to train the future. Working as a contractor remote for the flexibility and higher hours.

Available to hire

I have experience working with AI Training companies to deliver results that regularly match and exceed customer expectations. Transitioning from a standard on-site technical support role to leverage my knowledge to train the future. Working as a contractor remote for the flexibility and higher hours.

See more

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Beginner
See more

Language

Panjabi, Punjabi
Intermediate
English
Fluent

Work Experience

Freelance IT Support / Tech Support at Freelance / Self-Employment Projects
February 1, 2025 - September 1, 2025
Provided technical support by troubleshooting hardware, software, and network issues. Managed service tickets and escalations; maintained detailed documentation of all support interactions. Supported customers via phone, email, and remote tools, ensuring professional, timely resolutions.
IT Support Professional at IT Boons - Pleasanton, CA
April 1, 2023 - June 1, 2024
Handled customer interactions and dispatch operations for taxi and trucking services. Set up and maintained WordPress sites and LAMP stack hosting environments. Managed IT systems, software updates, and remote employee support.
IT / Administrative Support at Optimal Auto Sales / Total Transit - Milpitas, CA
May 30, 2017 - December 30, 2022
Intermittent while in college. Implemented scheduling and payment systems, improving business efficiency. Created and maintained the business website and managed Google, Facebook, and Apple Maps listings. Provided customer service and tracked transactions using Excel.
AI Training at DataAnnotation
November 17, 2025 - Present
A large variety of AI training projects including testing, content writing, comparison, and evaluation.

Education

Bachelor of Science in Business Information Systems at California State University, Chico
January 1, 2017 - January 1, 2023
High School Diploma at Kerman High School
January 1, 2013 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Media & Entertainment, Professional Services