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I have experience working with AI Training companies to deliver results that regularly match and exceed customer expectations. Transitioning from a standard on-site technical support role to leverage my knowledge to train the future. Working as a contractor remote for the flexibility and higher hours.…

Dilroop Singh Gill

Web Developer, Graphic Designer, Data Analyst, +3

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I have experience working with AI Training companies to deliver results that regularly match and exceed customer expectations. Transitioning from a standard on-site technical support role to leverage my knowledge to train the future. Working as a contractor remote for the flexibility and higher hours.…

Available to hire

I have experience working with AI Training companies to deliver results that regularly match and exceed customer expectations. Transitioning from a standard on-site technical support role to leverage my knowledge to train the future. Working as a contractor remote for the flexibility and higher hours.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Beginner

Beginner

Beginner

Language

Panjabi, Punjabi

Intermediate

English

Fluent

Work Experience

Freelance IT Support / Tech Support at Freelance / Self-Employment Projects

February 1, 2025 - September 1, 2025

Provided technical support by troubleshooting hardware, software, and network issues. Managed service tickets and escalations; maintained detailed documentation of all support interactions. Supported customers via phone, email, and remote tools, ensuring professional, timely resolutions.

IT Support Professional at IT Boons - Pleasanton, CA

April 1, 2023 - June 1, 2024

Handled customer interactions and dispatch operations for taxi and trucking services. Set up and maintained WordPress sites and LAMP stack hosting environments. Managed IT systems, software updates, and remote employee support.

IT / Administrative Support at Optimal Auto Sales / Total Transit - Milpitas, CA

May 30, 2017 - December 30, 2022

Intermittent while in college. Implemented scheduling and payment systems, improving business efficiency. Created and maintained the business website and managed Google, Facebook, and Apple Maps listings. Provided customer service and tracked transactions using Excel.

AI Training at DataAnnotation

November 17, 2025 - Present

A large variety of AI training projects including testing, content writing, comparison, and evaluation.