Available to hire
Hi, I’m Divya Singh. I have a Master’s degree in Public Health from the University of Birmingham and a Bachelor’s degree in Biochemistry from the University of Mumbai. Over the years, I’ve gained diverse experience working in healthcare, research, and community health settings across the UK and India. I really enjoy contributing to improving healthcare delivery and medical services quality through both research and hands-on roles.
I am passionate about using my skills in data analysis, research, and healthcare management to make a positive impact. I thrive in collaborative environments and am always eager to learn new ways to enhance patient care and public health initiatives.
Experience Level
Expert
Intermediate
Language
English
Fluent
Work Experience
Research Associate at University Of Birmingham
September 1, 2024 - PresentLaid the groundwork for qualitative analysis, including information gathering and preparation. Collected data and information as instructed by the research team and carried out thematic analysis. Attended and actively participated in research meetings. Managed administrative tasks related to research delivery, ensuring smooth project execution.
Patient Services Officer at Harborne Medical Practice
February 28, 2025 - July 28, 2025Managed daily administrative tasks, including patient registrations, record summarization, and accurate documentation. Handled patient records, managed waiting lists, addressed patient queries, and maintained clinical records in compliance with GDPR guidelines. Oversaw medical referrals, processed out-of-area patient deductions, and handled various administrative tasks for the practice. Additionally, booked patients based on QOF alerts and achieved set targets to enhance practice revenue.
Patient Service Assistant at Modality Partnership
March 31, 2024 - July 28, 2025Assisted with managing day to day operations and navigated through the clinic’s Systemone software to deliver better care for patients. Collaborated with the clinical team to organize and manage patient data and records, adhering to clinical procedures and ensuring high standards in data recording. Ensured accurate and easily retrievable patient information by tracking and updating patient records. Handled patient records, managed waiting lists, responded to patient queries, and maintained clinical records as per GDPR guidelines. Managed medical referrals, processed out of area patient deductions, and handled administrative tasks. Prepared and scanned notes to facilitate online viewing during the department’s transition to digital records, resulting in improved accessibility and efficiency.
Intern, Global Medical Team at Save the Children International
April 30, 2023 - July 28, 2025Assisted in strengthening the medical services quality framework including policies, procedures, standards, tools, and guidelines to improve safety and quality of medical services globally. Supported the roll-out of the medical quality framework and capacity building of frontline staff by helping develop training resources, e-Learns, organizing webinars and trainings. Assisted in data analysis and reporting, including survey design, data collection, compilation, cleaning, analysis, and reporting.
Healthcare Assistant at Kensington Community Care
May 31, 2022 - July 28, 2025Observed, monitored, and recorded patient conditions by taking temperatures, administering medicines. Communicated with patients, relatives, and carers. Provided personal care including infection prevention and control, food assistance, personal hygiene, and overall reassurance.
Student Representative at University of Birmingham
September 30, 2022 - July 28, 2025Represented fellow students, ensuring they were well informed. Liaised with fellow students and academic staff. Developed leadership skills and verbal communication through this role.
Research Associate at University Of Birmingham
September 1, 2024 - PresentLaid the groundwork for qualitative analysis, including information gathering and preparation. Collected data and information as instructed by the research team and carried out thematic analysis. Attended and actively participated in research meetings. Managed administrative tasks related to research delivery, ensuring smooth project execution.
Patient Services Officer at Harborne Medical Practice
February 28, 2025 - July 28, 2025Managed daily administrative tasks, including patient registrations, record summarization, and accurate documentation. Responsible for handling patient records, managing waiting lists, addressing patient queries, and maintaining clinical records in compliance with GDPR guidelines. Oversaw medical referrals, processed out-of-area patient deductions, and handled various administrative tasks for the practice. Additionally, booked patients based on QOF alerts and achieved set targets to enhance practice revenue.
Patient Service Assistant at Modality Partnership
March 31, 2024 - July 28, 2025Assisted with the key responsibilities of managing day to day operations and navigated through the clinic’s Systemone software to deliver better care delivery for patients. Collaborated with the clinical team to organize and manage patient data and records, adhering to clinical procedures and ensuring high standards in data recording. Ensured accurate and easily retrievable patient information by tracking and updating patient records. Handled patient records, managed waiting lists, responded to patient queries, and maintained clinical records as per GDPR guidelines. Managed medical referrals, processed deductions of out of area patients and handled administrative tasks for the practice. Prepared and scanned notes to facilitate online viewing during the department’s transition to digital notes, resulting in accessibility and efficiency.
Intern, Global Medical Team at Save the Children International
April 30, 2023 - July 28, 2025Assisted to strengthen the medical services quality framework (QF); policies, procedures, standards, tools, and guidelines to improve safety quality of medical services globally. Supported the roll-out of medical QF and capacity building of frontline staff by helping develop training resources, e-Learns, organizing webinars and trainings. Assisted in data analysis and reporting, including survey design, data collection, compilation, cleaning, analysis, and reporting.
Healthcare Assistant at Kensington Community Care
May 31, 2022 - July 28, 2025Observed, monitored, and recorded patient’s conditions by taking temperatures, administering medicines. Communicated with patients, relatives, and carers. Provided personal care including infection prevention and control, food, personal hygiene, and overall reassurance.
Education
Masters of Public Health at University of Birmingham
September 1, 2021 - September 30, 2022Bachelor of Science at University Of Mumbai
July 1, 2017 - May 31, 2020Masters at University of Birmingham
September 1, 2021 - September 30, 2022Bachelor of Science at University Of Mumbai
July 1, 2017 - May 31, 2020Qualifications
Masters Consultancy Challenge
July 1, 2022 - July 31, 2022Masters Consultancy Challenge
July 1, 2022 - July 31, 2022Industry Experience
Healthcare, Life Sciences, Non-Profit Organization, Education
Experience Level
Expert
Intermediate
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