I have over 2 years of international experience in customer service, trust and safety, and content review. I am passionate about leveraging my skills in digital marketing and social media strategy to create comfortable and inclusive environments for all users.…

Dominik Balo

I have over 2 years of international experience in customer service, trust and safety, and content review. I am passionate about leveraging my skills in digital marketing and social media strategy to create comfortable and inclusive environments for all users.…

Available to hire

I have over 2 years of international experience in customer service, trust and safety, and content review. I am passionate about leveraging my skills in digital marketing and social media strategy to create comfortable and inclusive environments for all users.

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Language

English
Fluent
Czech
Fluent
German
Beginner

Work Experience

Trust & Safety Associate at Accenture Ireland
August 1, 2023 - October 24, 2025
Conducted assessment of content and maintained high-quality content. Developed guidelines and enforced content policies to ensure platform safety.
Language Teacher Assistant at Self-Employed
June 1, 2021 - October 24, 2025
Assisted in teaching English while identifying and meeting individual educational needs of students.
Duty Manager/Customer Assistant at Self-Employed
June 1, 2022 - Present
Managed customer interactions and facilitated an excellent customer service experience.

Education

Master's degree at Constantine the Philosopher University in Nitra
September 1, 2017 - June 1, 2021
Bachelor's degree at Constantine the Philosopher University in Nitra
January 11, 2030 - October 24, 2025
Erasmus+ at The Pontifical University of John Paul II in Krakow
September 1, 2018 - June 1, 2019

Qualifications

Add your qualifications or awards here.

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