Teodora Deac
Hi, I’m Teodora. I’m a multilingual Account Manager with 10+ years of experience building and growing complex B2B portfolios in technology-driven and regulated environments.
About
Hi, I’m Teodora. I’m a multilingual Account Manager with 10+ years of experience building and growing complex B2B portfolios in technology-driven and regulated environments. I own €2M+ revenue portfolios across the DACH region, negotiate contracts, and expand account value through digital solutions, data-driven insights, and long-term partnerships.
I lead QBRs and executive stakeholder relationships, align cross-functional teams, and position solutions across the DACH market. I’m proficient with Power BI, Salesforce, and KPI dashboards to guide customer strategy, performance, and revenue growth, and I thrive on turning data into actionable outcomes for customers and partners.
- 19 years' experience
- Joined May 2026
Languages
- GermanFluent
- EnglishFluent
- Romanian, Moldavian, MoldovanFluent
- PortugueseAdvanced
- Spanish; CastilianIntermediate
Industry experience
- Financial Services
- Software & Internet
- Professional Services
- Other
More experts in Santarem, Portugal
Work experience· 8 roles
Owned and grew a €2M+ annual revenue portfolio of strategic B2B partners across the DACH region, responsible for commercial performance, retention, and expansion. Negotiated new contracts and terms with C-level executives, positioned new product launches and digital workplace/workflow solutions, and led QBRs and executive status calls. Used Power BI and Salesforce to analyze fleet, usage trends, and growth opportunities, and drove upsell and expansion while ensuring risk mitigation and high partner trust.
Led a 15+ FTE German-speaking Customer Success organization supporting a complex health and insurance application; owned KPIs, quality standards, coaching, onboarding and training. Served as escalation point for complex cases; authored documentation, FAQs, and internal guidance; partnered with operations to implement process improvements.
Led customer-facing insurance programs coordinating Sales, IT, and Operations; coached 100+ agents on compliance and communication; monitored performance metrics and audits; created scripts and communication frameworks for regulated interactions.
Certifications and awards
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