DT

DORIANA TOPNAAR

Available to hire

I am dedicated and committed to my work. I strive to work efficiently and effectively in any working environment to achieve the desired results.

About

I am dedicated and committed to my work. I strive to work efficiently and effectively in any working environment to achieve the desired results. Customer satisfaction is of utmost importance to ensure great service delivery and customer retention. I am experienced in various settings, including hospitality, catering, and customer service.

Serving patrons of various ages and backgrounds, I am enthusiastic and encourage team spirit to deliver the highest quality service. I believe in maintaining a positive attitude and helping others succeed, ensuring everything runs smoothly.

  • Joined April 2026

Languages

  • EnglishAdvanced
  • AfrikaansIntermediate

Industry experience

  • Travel & Hospitality

More experts in Windhoek, Namibia

Work experience

Waitress · Little Paris PatisserieMar 2022 – Jun 2022 · 4 mos

Took orders from and served food and beverages to patrons while maintaining high standards of service. Ensured cleanliness in all dining areas and assisted in maintaining a welcoming atmosphere. Engaged with customers to understand their preferences and provided tailored recommendations.

Waitress · SchutzenhausOct 2020 – Feb 2021 · 5 mos

Took orders from and served food and beverages to patrons. Performed consistent check-ins with patrons to ensure satisfaction and addressed complaints swiftly. Answered questions about the menu and made recommendations when appropriate. Prepared appetizers, salads, and cold dishes. Assisted a team of hosts and hosts by greeting, seating, and thanking customers. Communicated with kitchen staff directly or via computer.

Education

Certificate in Hotel and Guesthouse Management · Namibia Central Institute2019
Grade 10 Junior Secondary Certificate · Luderitz Senior Secondary School2011

Certifications and awards

Grade 102026

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