Main Point of Contact to assigned customers. Handle customer inquiries and negotiate contracts. Follow up regularly to ensure customer satisfaction. Coordinate with other departments and optimize internal processes.

Master Thesis Project at Webtrekk

October 1, 2016 - March 1, 2017

Customer segmentation and the development of personalized offers using big data analytics in the E-commerce industry.

Working Student Market Research at Industrial Physics Beverage and Canning GmbH

February 1, 2016 - March 1, 2017

Responsible for the Western European and African market.

Assistant Sales Manager at Indigo Lounge

May 1, 2015 - September 1, 2015

Assisted sales operations and customer service at Indigo Lounge.

Assistant Sales Manager at Indigo Lounge

May 1, 2014 - September 1, 2014

Assisted sales operations and customer service at Indigo Lounge.

Volunteer at City of Lancaster

October 1, 2008 - February 1, 2009

Promote environmental awareness in the local community, coordinate the design and installation of anti-littering road signs.

Education

Master of Science in Business Intelligence and Process Management at Berlin School of Economics and Law

January 1, 2015 - January 1, 2017

Bachelor of Arts (BA) in Business Administration and Information Systems, with Minor in European Studies at American University in Bulgaria

January 1, 2011 - January 1, 2015

French Baccalaureate in Exact Sciences at Liceul "Constantin Stere", Soroca, Republica Moldova

January 1, 1999 - January 1, 2011

Future Leaders Exchange Program (FLEX) at FLEX – Lancaster, Texas, US

January 1, 2008 - January 1, 2009

Qualifications

Add your qualifications or awards here.

Industry Experience

Manufacturing, Software & Internet, Professional Services

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Hire a Data Scientist

We have the best data scientist experts on Twine. Hire a data scientist in Berlin today.

Find a Data Scientist

Data Scientists for hire in Berlin, Germany

Graphic Designers for hire in Berlin, Germany

UI Designers for hire in Berlin, Germany

UX Designers for hire in Berlin, Germany

Web Designers for hire in Berlin, Germany