Experience Level
Expert
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Intermediate
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Language
English
Fluent
Work Experience
Project Manager at BlueCross HK Limited – AIA Group
June 1, 2024 - December 1, 2024Led full lifecycle delivery of strategic initiatives within Group Finance Strategy, driving project planning, stakeholder alignment, resource optimization, risk management, and reporting. Oversaw project selection and governance, developed business cases, and ensured timely, cost-effective execution across cross-functional teams within a structured PM framework. Key achievements include the Corporate Website Revamp (UI/UX improvement and SOE gains), Annual IM Repricing project coordination for VHIS compliance, and the Premium Coupon multi-phase planning with strong vendor and sponsor alignment.
Tech Delivery Lead at AIA International Limited (HK)
October 1, 2022 - October 31, 2023Managed end-to-end delivery of Avaya Call Centre Omnichannel Speech Analytics (OCSA) and iChat projects using Jira/Confluence for agile development and deployment on Azure Cloud with CI/CD pipelines (Docker, DevOps, Jenkins, Bitbucket), microservices and APIs. Coordinated cross-functional teams (security, engineering, infrastructure, vendors) to ensure integration with internal systems while meeting compliance, budget, and quality targets. Achievements include launch of Speech Analytics core platform and OCSA integration, and cloud migration for 13 business units from AWS to Azure for iChat channels.
Project Manager at IQAX - Subsidy of COSCO
March 1, 2021 - August 1, 2021Led design and delivery of Hyperledger Blockchain-based applications (Cargo Release, eBL, Dangerous Goods, etc.) for the shipping industry. Managed end-to-end lifecycle using CI/CD with Docker on cloud environments for global consortium members. Defined product roadmaps, governance frameworks, and operation models; coordinated requirements, deployment cost models, and contract reviews; maintained stakeholder alignment through UAT, documentation, and regular reporting within strict time, quality, and budget controls.
Project Manager at MoneySQ.com (subsidiary of Konew Capital International Ltd)
September 1, 2017 - December 1, 2020Led digital transformation projects across Front Office, Compliance, Finance and Tech, focusing on integrating FinTech into legacy loan systems to modernize offline loan applications and withdrawals. Executed end-to-end PMO activities (scoping, Capex/Opex budgeting, vendor engagement, risk management) and collaborated with senior leaders and partners (PWC, Accenture, ASTRI) to translate strategy into actionable solutions via Agile/Waterfall delivery. Key outcomes include Loan Common Platform migration to cloud-based web solution, centralized data lake with Tableau dashboards, and deployment of eAML_KYC with RPA automation.
Application Support and Project Manager at Banclogix System Co. Ltd (Subsidiary of KVB Kunlun International-HK IPO 8077)
November 1, 2014 - August 1, 2017Served as Application Support Lead and PM, overseeing implementation, upgrades, and integrations of key corporate systems including HKEx HK stocks trading (BSS/iBOSS), Forex solutions, SunGard treasury (Quantum/QRisk), and corporate web environments. Managed vendor coordination, cloud services setup, domain/SSL lifecycle, security and compliance. Led website revamps, domain/SSL lifecycle inventory, budgeting, reporting, documentation, and training.
Senior Technical Consultant – Professional Service (Asia Pacific) at SunGard Systems Pty Ltd, HK (now FIS)
April 1, 2008 - December 1, 2013Provided onsite systems implementation, upgrades and integration for Sungard products across APAC. Worked with major banking, finance and corporate clients to design architecture, documentation, and deployment of .NET-based Quantum/Qrisk/Integrity solutions; supported pre-sales, customisation, and training; ensured smooth migration and delivery across multiple geographies.
Technical and Customer Support Officer (Asia Pacific) at TeleTech International Pty Ltd
July 1, 2003 - October 1, 2004Delivered advanced technical support for McAfee Virus Scan products (VirusScan, Firewall, Privacy Service, SpamKiller, etc.) across APAC. Provided problem resolution, installation guidance, and training for home and corporate customers; contributed to knowledge base and escalations.
IT System Support Officer at HKYWCA (Hong Kong)
November 1, 2000 - April 1, 2003Designed and implemented IT systems for 56 offices, providing network design, server and email infrastructure, training centre support, vendor governance, and IT service management policy development.
IT System Support Officer at Young Women’s Christian Association (HKYWCA)
November 1, 2000 - April 1, 2003Supported IT systems and networks across 56 offices and training centres in Hong Kong. Responsibilities included network design, cabling, server administration, website maintenance, E-mail service, vendor governance, IT policy development, and training.
Control System Site Engineer at Melbourne Transport International (Now Schneider Electric)
July 1, 1999 - November 1, 2000Planned and implemented Environment Control System (ECS) and Power Remote Control (PRC) projects for MTRC across 59 stations and control hubs. Designed Fiber optic network, supervised fiber termination and integration, tested networks, prepared AutoCAD site drawings, and managed hardware inventory.
Education
Master of Engineering (Telecommunications) at University of South Australia
January 11, 2030 - February 27, 2026Bachelor of Engineering (Electronic System) at University of South Australia
January 11, 2030 - February 27, 2026Master of Engineering (Telecommunications) at University of South Australia
January 11, 2030 - February 27, 2026Bachelor of Engineering (Electronic System) at University of South Australia
January 11, 2030 - February 27, 2026Qualifications
Project Management Professional (PMP)
January 11, 2030 - February 27, 2026MCSE on Windows 2000
January 11, 2030 - February 27, 2026Mastering Data Science with Python (AI/ML)
January 11, 2030 - February 27, 2026Certificate in AI Applications for business and marketing
January 11, 2030 - February 27, 2026AutoCAD for Interior Design and Architecture
January 11, 2030 - February 27, 2026Project Management Professional (PMP)
January 11, 2030 - February 27, 2026Mastering Data Science with Python (Python3) for AI and ML
January 11, 2030 - February 27, 2026Certificate in AI Applications for business and marketing
January 11, 2030 - February 27, 2026AutoCAD for Interior Design and Architecture Professional Certificate
January 11, 2030 - February 27, 2026Citrix Presentation Server 4.0 Administration
January 11, 2030 - February 27, 2026Industry Experience
Financial Services, Professional Services, Software & Internet, Telecommunications, Transportation & Logistics
Experience Level
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Intermediate
Intermediate
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