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Hi, I’m Duan Claasen, an IT and education-tech professional with hands-on experience in network management, server administration, VoIP systems, biometric attendance, and classroom technology support across Africa and Asia. I thrive on solving complex tech problems, enabling smooth operation of school IT, and helping teachers and students make the most of digital tools. Currently based in Phnom Penh, Cambodia, I teach Grade 1–2 at Home of English Primary School, blending classroom practice with my IT background. I enjoy building practical tech solutions, coordinating cross-functional teams, and guiding schools through digital transitions that boost learning outcomes.…Hi, I’m Duan Claasen, an IT and education-tech professional with hands-on experience in network management, server administration, VoIP systems, biometric attendance, and classroom technology support across Africa and Asia. I thrive on solving complex tech problems, enabling smooth operation of school IT, and helping teachers and students make the most of digital tools. Currently based in Phnom Penh, Cambodia, I teach Grade 1–2 at Home of English Primary School, blending classroom practice with my IT background. I enjoy building practical tech solutions, coordinating cross-functional teams, and guiding schools through digital transitions that boost learning outcomes.

Duaan Claasen

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Hi, I’m Duan Claasen, an IT and education-tech professional with hands-on experience in network management, server administration, VoIP systems, biometric attendance, and classroom technology support across Africa and Asia. I thrive on solving complex tech problems, enabling smooth operation of school IT, and helping teachers and students make the most of digital tools. Currently based in Phnom Penh, Cambodia, I teach Grade 1–2 at Home of English Primary School, blending classroom practice with my IT background. I enjoy building practical tech solutions, coordinating cross-functional teams, and guiding schools through digital transitions that boost learning outcomes.…Hi, I’m Duan Claasen, an IT and education-tech professional with hands-on experience in network management, server administration, VoIP systems, biometric attendance, and classroom technology support across Africa and Asia. I thrive on solving complex tech problems, enabling smooth operation of school IT, and helping teachers and students make the most of digital tools. Currently based in Phnom Penh, Cambodia, I teach Grade 1–2 at Home of English Primary School, blending classroom practice with my IT background. I enjoy building practical tech solutions, coordinating cross-functional teams, and guiding schools through digital transitions that boost learning outcomes.

Available to hire

Hi, I’m Duan Claasen, an IT and education-tech professional with hands-on experience in network management, server administration, VoIP systems, biometric attendance, and classroom technology support across Africa and Asia. I thrive on solving complex tech problems, enabling smooth operation of school IT, and helping teachers and students make the most of digital tools.

Currently based in Phnom Penh, Cambodia, I teach Grade 1–2 at Home of English Primary School, blending classroom practice with my IT background. I enjoy building practical tech solutions, coordinating cross-functional teams, and guiding schools through digital transitions that boost learning outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

IT Network Manager at Sun Valley Primary, Noordhoek, South Africa

March 1, 2022 - September 1, 2024

Manager of IT department: asset management; oversee 600+ iPads and MacBooks; maintain staff portals and safety protocols; address queries and upkeep of educational tech; lead bi-weekly team performance checks; manage VoIP systems; server management (iOS & Windows); biometric attendance software; AV lead for events; assist coding/robotics clubs.

Onsite IT Technician at Artibeus.IT / Disa Primary School, Hout Bay, South Africa

February 1, 2021 - February 1, 2022

Onsite IT maintenance of iPads, MacBooks and Macs; regular backups to cloud servers; assist with general queries; maintain biometric systems and other educational systems; set up new users on the network; maintain staff accounts; conduct onsite/offsite device audits and uptime.

Helpdesk, Support and Network Technician at Abacus Telecomm, Table View, WC

May 1, 2019 - July 1, 2020

Designing and installing well-functioning computer networks; troubleshooting system failures; inspecting LAN infrastructures and fixing minor/major problems; testing and configuring software; maintaining hardware and peripherals; auditing devices onsite; website maintenance and daily device checks to prevent downtime.

Helpdesk and Support Technician at Instacom, Centurion, PTA

April 1, 2017 - May 1, 2019

Resolving end-user support requests; setting up computer dispatchers and patrol tagging; troubleshooting system failures; upgrading applications and interfaces; maintaining logs of hardware/software problems; providing first-line help desk support and customer service.