Hi, I'm Dyna del Rosario, a client solutions administrator and KYC specialist based in Taguig. I provide administrative and operational support to ensure efficient delivery of services and client solutions, onboarding new clients, preparing reports, and maintaining accurate documentation. I collaborate with internal teams to tailor client-specific solutions, address client concerns promptly, and escalate issues to keep service quality high and client satisfaction strong. I'm fluent in English, detail-oriented, and enjoy turning challenges into smooth, scalable processes.…

Dyna del Rosario

Hi, I'm Dyna del Rosario, a client solutions administrator and KYC specialist based in Taguig. I provide administrative and operational support to ensure efficient delivery of services and client solutions, onboarding new clients, preparing reports, and maintaining accurate documentation. I collaborate with internal teams to tailor client-specific solutions, address client concerns promptly, and escalate issues to keep service quality high and client satisfaction strong. I'm fluent in English, detail-oriented, and enjoy turning challenges into smooth, scalable processes.…

Available to hire

Hi, I’m Dyna del Rosario, a client solutions administrator and KYC specialist based in Taguig. I provide administrative and operational support to ensure efficient delivery of services and client solutions, onboarding new clients, preparing reports, and maintaining accurate documentation.

I collaborate with internal teams to tailor client-specific solutions, address client concerns promptly, and escalate issues to keep service quality high and client satisfaction strong. I’m fluent in English, detail-oriented, and enjoy turning challenges into smooth, scalable processes.

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Language

English
Advanced
Tagalog
Fluent

Work Experience

Client Solutions Administrator at CGI PHILIPPINES
July 7, 2025 - Present
Responsible for providing administrative and operational support to clients and internal teams, ensuring accurate processing of financial transactions, account maintenance, documentation management, and client inquiries. Coordinates with stakeholders to deliver efficient client service, maintain data accuracy, ensure compliance with company policies and regulatory requirements, and support the overall client experience.
KYC ANALYST at TELUS DIGITAL
March 27, 2023 - July 6, 2025
Responsible for conducting customer due diligence (CDD) and Know Your Customer (KYC) reviews to verify client identities, assess risk levels, and ensure compliance with anti-money laundering (AML) regulations and company policies. Reviews customer documentation, performs risk assessments, investigates potential compliance concerns, and maintains accurate records to support regulatory requirements.

Education

Bachelor of Information Technology at ISAT-U Main Campus
January 1, 2018 - January 1, 2020
Senior High School - STEM Strand at BNNCHS
January 1, 2014 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Media & Entertainment
    Sample Work for Social Media Manage
    A collection of digital support and creative service projects demonstrating expertise in social media management, graphic design, administrative operations, and client support. Focused on helping businesses improve organization, strengthen their online presence, and achieve operational efficiency. graphicdesigner socialmediamanager design…