I am a Creative Integration & Automation Specialist with 5+ years of experience building low-code business applications, automating workflows, and integrating systems to streamline operations. I excel at turning complex processes into scalable, user-friendly solutions using n8n, Zapier, Make.com, Appsmith, and PostgreSQL. I am fluent in German, English, and Bosnian, and I enjoy collaborating with diverse teams to deliver measurable impact.

Džemal Humić

I am a Creative Integration & Automation Specialist with 5+ years of experience building low-code business applications, automating workflows, and integrating systems to streamline operations. I excel at turning complex processes into scalable, user-friendly solutions using n8n, Zapier, Make.com, Appsmith, and PostgreSQL. I am fluent in German, English, and Bosnian, and I enjoy collaborating with diverse teams to deliver measurable impact.

Available to hire

I am a Creative Integration & Automation Specialist with 5+ years of experience building low-code business applications, automating workflows, and integrating systems to streamline operations.

I excel at turning complex processes into scalable, user-friendly solutions using n8n, Zapier, Make.com, Appsmith, and PostgreSQL. I am fluent in German, English, and Bosnian, and I enjoy collaborating with diverse teams to deliver measurable impact.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

German
Fluent
English
Fluent
Bosnian
Fluent

Work Experience

Automation & CRM Consultant at SNKB Namik Kara
March 1, 2025 - October 20, 2025
Built and customized CRM solutions, reducing manual processes and improving business workflows. Automated 20+ repetitive workflows with low-code tools, achieving an estimated 35% time savings. Partnered with leadership to design digital transformation roadmaps, driving adoption of automation technologies.
Automation & Web Consultant at Team Rofan Rechtsanwaltsgesellschaft mbH
April 1, 2024 - October 20, 2025
Developed low-code web applications and automated accounting workflows with LexOffice. Integrated business processes with custom automations, cutting data processing time by 30%. Authored training documentation and delivered user onboarding sessions for non-technical staff.
Customer Success Specialist at Salesby GmbH
August 1, 2023 - October 20, 2025
Deployed and maintained automated CRM workflows, reducing manual data entry by 60%. Designed customer dashboards with filters and reporting features to improve visibility for decision-making. Managed customer support processes via HelpScout, maintaining 95% satisfaction scores.
Technical Support Agent at yoummday
January 1, 2023 - October 20, 2025
Created internal low-code automation tools that shortened ticket resolution times.
Technical Support Agent at Teleperformance
June 1, 2022 - October 20, 2025
Delivered technical support for telecom products while documenting repeat issues to inform workflow improvements.
CNC Machinist at Irfo-Pak d.o.o.
January 1, 2022 - October 20, 2025
Operated CNC machines and optimized production workflows.

Education

Associate Degree in Information Technology at Empirica
January 1, 2015 - January 1, 2017
Mechanical Technician, CAD at JUMS Elektro-Mašinska škola Lukavac
January 1, 2010 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Manufacturing

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

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