Available to hire
I am a versatile Virtual Assistant with experience in administrative support, scheduling, and client communications. I excel at coordinating tasks across teams to keep projects on track, and I pride myself on delivering timely, accurate responses to client inquiries.
My background combines education, graphic design, and social media support, enabling me to offer both organized back-office assistance and creative input. Based in Tagum City, Philippines, I enjoy helping small businesses and educational programs run smoothly while maintaining a friendly, professional approach.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Advanced
Work Experience
Customer Service Representative / BPO Associate at ALORICA
January 1, 2022 - PresentManaged schedule, service requests, and follow-ups, coordinating with internal teams to meet deadlines. Provided administrative and customer support through phone, chat, and email, ensuring timely and accurate resolution of client concerns.
In Itinerant Teacher - ALS at DLP
December 31, 2021 - September 1, 2025Maintained updated records such as SF5 ALS, Individual Learning Portfolio, and other ALS tools. Submitted monthly accomplishment reports and other required documentation to the ALS coordinator or EPS. Responsible for organizing and facilitating training sessions and seminars in both virtual and in-person formats.
Virtual Assistant / Administrative Support at ALORICA
April 1, 2025 - October 18, 2025Managed schedules, service requests, and follow-ups, coordinating with internal teams to meet deadlines. Provided administrative and customer support through phone, chat, and email, ensuring timely and accurate resolution of client concerns.
ALS Teacher / Facilitator at Rizal Memorial Colleges, Inc.
January 1, 2021 - October 18, 2025Maintained up-to-date records such as SF5 ALS, Individual Learning Portfolio, and other ALS tools. Submitted monthly accomplishment reports and other required documentation to the ALS coordinator or EPS. Responsible for organizing and facilitating training sessions and seminars in both virtual and in-person formats.
Education
Bachelor in Secondary Education - English major at Liceo de Davao College
January 11, 2030 - March 1, 2018Master’s in Education Management at Rizal Memorial Colleges, INC.
January 11, 2030 - September 1, 2025Bachelor of Secondary Education - English Major at Liceo de Davao College
January 11, 2030 - March 1, 2018Qualifications
Industry Experience
Education, Professional Services, Media & Entertainment
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