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Determined and positive professional with extensive experience across sales, customer service, and the academic industry. Now expanding into a creative career focused on content creation, videography, photography, and video editing. Experienced in fast-paced, deadline-driven editing and content production, managing scheduling and compliance in a remote operations role, and supporting recruitment and customer-facing campaigns. Combines strong communication, organisation, and modern editing skills to deliver engaging, on-time content.…Determined and positive professional with extensive experience across sales, customer service, and the academic industry. Now expanding into a creative career focused on content creation, videography, photography, and video editing. Experienced in fast-paced, deadline-driven editing and content production, managing scheduling and compliance in a remote operations role, and supporting recruitment and customer-facing campaigns. Combines strong communication, organisation, and modern editing skills to deliver engaging, on-time content.

Ellie Spruce

Video Editor, Content Creator, Videographer, +2

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Determined and positive professional with extensive experience across sales, customer service, and the academic industry. Now expanding into a creative career focused on content creation, videography, photography, and video editing. Experienced in fast-paced, deadline-driven editing and content production, managing scheduling and compliance in a remote operations role, and supporting recruitment and customer-facing campaigns. Combines strong communication, organisation, and modern editing skills to deliver engaging, on-time content.…Determined and positive professional with extensive experience across sales, customer service, and the academic industry. Now expanding into a creative career focused on content creation, videography, photography, and video editing. Experienced in fast-paced, deadline-driven editing and content production, managing scheduling and compliance in a remote operations role, and supporting recruitment and customer-facing campaigns. Combines strong communication, organisation, and modern editing skills to deliver engaging, on-time content.

Available to hire

Determined and positive professional with extensive experience across sales, customer service, and the academic industry. Now expanding into a creative career focused on content creation, videography, photography, and video editing.

Experienced in fast-paced, deadline-driven editing and content production, managing scheduling and compliance in a remote operations role, and supporting recruitment and customer-facing campaigns. Combines strong communication, organisation, and modern editing skills to deliver engaging, on-time content.

Skills

Final Cut Pro X

Microsoft Office

Social Media Design

Experience Level

Final Cut Pro X

Expert

Microsoft Office

Expert

Social Media Design

Expert

Language

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Video Editor / General Admin / Customer Help at Bass Barn Ltd

October 1, 2025 - Present

Assisted a creative music business with video editing and administrative/customer support. Gained proficiency in Final Cut Pro editing multi-cam live DJ set recordings using animations, transitions, timed camera switches, and keyframing to highlight key moments. Managed fast turnaround editing for 7–10 hour sets with posting typically 2–4 working days after events. Filmed and edited engaging short-form reels for Instagram, focusing on content pacing, hooks, and storytelling, and researched timing/algorithms. Supported live events by assisting with audio equipment set-up and engineering using a Zoom H4 Essential Recorder. Outreached new clients via email and Instagram DMs. Began building knowledge of videography and photography using a Sony A7ii.

Central Services Officer QA at QA Ltd

August 1, 2025 - Present

Manage a busy shared inbox with three colleagues, handling enquiries from apprentices, digital learning consultants, account managers, and internal teams. Book, amend, and cancel learner schedules in the internal BAPS system to align with apprenticeship timelines and annual leave. Verify learner eligibility and prior learning to confirm suitability for apprenticeship programs. Coordinate with Sales Ledger and Account Managers to set up customer accounts in line with Gov.UK guidance and maintain GDPR compliance. Answer apprentice phone enquiries on schedule changes, employment references, and application progress.

Recruitment Executive at Wise Origin Limited

March 1, 2025 - August 31, 2025

Managed the full recruitment lifecycle from briefing to placement, including sourcing, interviewing, and liaising with employers to match candidates to apprenticeship roles. Used job boards, social media, networking, and direct searches to identify talent. Supported candidates through the application process, giving feedback and ensuring a positive experience. Built professional relationships to deliver placements and encourage repeat business, including active LinkedIn engagement.

Central Services Officer QA at QA Ltd

January 1, 2023 - March 31, 2025

Scheduling and learner administration supporting apprenticeship delivery, including coordination across internal teams and compliance-focused handling of learner information.

Customer Team Member at Co-op Food – Kempston, Bedford

August 1, 2022 - January 31, 2023

Advised customers on promotions and offers, providing friendly and efficient service. Processed sales and returns, maintained accurate till balances, and handled frozen/chilled/ambient deliveries in compliance with health and food standards. Provided fast, professional point-of-sale service and promoted the Co-op membership scheme. Verified customer ID for age-restricted product sales.

Temporary Call Centre Agent at DTV Optimize – Bedford

April 1, 2022 - June 30, 2022

Handled high volumes of inbound and outbound calls (up to 250 per day) with accuracy and efficiency. Logged customer information and call details in secure systems for data tracking. Communicated professionally to build rapport and resolve complaints effectively. Generated leads and supported campaign targets through consistent engagement and productivity.

Service Sales Advisor at UNITE Students – Bedford

January 1, 2022 - April 30, 2022

Coordinated maintenance services and liaised with external contractors to resolve property issues efficiently. Conducted daily health and safety inspections to ensure compliance with fire safety, emergency lighting, and accessibility standards. Supported fire evacuations through clear communication and accurate attendance checks. Trained new team members when management was absent and tracked daily activities and key metrics using Excel. Welcomed students, visitors, and parents with professional assistance.

Bar Supervisor at Defense Academy Of the United Kingdom – Watchfield, Oxfordshire

October 1, 2021 - December 31, 2021

Provided consistent customer service and supported a small team of 5. Managed bar operations including tills, cash handling, and daily balancing; oversaw stock control and inventory checks and ordered supplies within budget. Mentored junior bartenders on mixology techniques and service standards. Ensured compliance with licensing laws, company policies, and health and safety regulations. Completed closing duties including cleaning, sanitizing, and restocking; delivered attentive service by greeting customers by name and remembering preferences.