Available to hire
I am a detail-oriented and proactive Virtual Assistant with extensive experience supporting companies remotely. Skilled in administrative management, client communication, CRM systems, social media, SEO content writing, and project coordination, I thrive on streamlining processes, improving team productivity, and delivering high-quality results on time.
Highly adaptable to fast-paced virtual teams, I am proficient in a range of tools including Google Workspace, Trello, Canva, Slack, HubSpot, and Asana. I enjoy collaborating with diverse teams and am passionate about helping businesses grow through effective support and communication.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Virtual Assistant at Fullon Advisors
May 1, 2024 - June 5, 2024Scheduled and managed Zoom meetings, coordinated follow-ups, and tracked project deadlines. Wrote social media copy and marketing materials to strengthen client online presence. Ensured accurate data entry and CRM updates, supporting team reporting and analytics.
Content Writer at Damelario Agency - Remote
June 1, 2023 - January 31, 2024Wrote SEO-optimized blog posts, articles, and website copy, improving organic traffic by 35%. Researched topics and target keywords to ensure high-ranking, relevant content. Collaborated with editors and marketers to align content with brand tone and campaign goals. Produced engaging CTAs and headlines boosting reader engagement and conversion rates. Managed multiple writing projects under tight deadlines without compromising quality.
Virtual Assistant at WAHSAC Humanitarian Foundation
January 1, 2023 - May 31, 2024Provided administrative support including scheduling, document organization, and email correspondence. Helped prepare donor reports and proposals contributing to timely submissions. Improved team coordination by implementing better document and email systems.
Virtual Assistant at Accend Networks
March 1, 2022 - December 31, 2023Managed executive calendars, coordinated team meetings, and organized schedules across departments, improving scheduling efficiency by 20%. Handled inbox management for 1,000+ monthly emails, ensuring timely responses and maintaining a 95% client satisfaction rating. Maintained CRM data integrity (HubSpot, Zoho), reducing database errors by 30%. Conducted competitor and market research, producing actionable insights for strategic planning. Created polished reports and presentations to support leadership decision-making. Oversaw social media scheduling using Canva, increasing engagement metrics by 15%.
Internship at National Police Service
January 1, 2022 - March 31, 2022Delivered high-quality customer support via phone, email, and live chat, resolving client issues within 24 hours. Assisted in preparation and filing of official reports, documents, and records. Supported public relations through documentation and communication tasks. Coordinated with internal departments to streamline operations and enhance service delivery. Managed data entry and record-keeping to support crime reporting and case management. Observed law enforcement procedures, gaining hands-on experience in public service operations.
Education
Kenya Certificate of Secondary Education at Maseno School
January 1, 2014 - December 31, 2018B.A Criminology and Criminal Justice at KCA University
January 1, 2018 - December 31, 2023Kenya Certificate of Secondary Education at Maseno School
January 1, 2013 - December 31, 2018Qualifications
Virtual Assistant
January 1, 2022 - December 31, 2022Search Engine Optimization (SEO)
January 1, 2023 - December 31, 2023Advanced English as a Second Language
January 1, 2023 - December 31, 2023FUNDAMENTALS OF DIGITAL MARKETING
January 1, 2023 - December 31, 2023Industry Experience
Non-Profit Organization, Professional Services, Media & Entertainment, Government
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