I am a dedicated professional with a strong background combining over three years in the banking sector and more than two years managing and supporting family business operations in sales, service, and marketing. I pride myself on my strong communication, organizational, and management skills, as well as my flexibility and high commitment to achieving goals. Throughout my career, I have consistently focused on delivering quality customer service, managing teams effectively, and contributing to marketing and sales growth. I am currently advancing my expertise by pursuing a Master in Management and am enthusiastic about continuing to develop in dynamic roles that leverage my diverse skills and experience.

Edona Mustafi Deari

I am a dedicated professional with a strong background combining over three years in the banking sector and more than two years managing and supporting family business operations in sales, service, and marketing. I pride myself on my strong communication, organizational, and management skills, as well as my flexibility and high commitment to achieving goals. Throughout my career, I have consistently focused on delivering quality customer service, managing teams effectively, and contributing to marketing and sales growth. I am currently advancing my expertise by pursuing a Master in Management and am enthusiastic about continuing to develop in dynamic roles that leverage my diverse skills and experience.

Available to hire

I am a dedicated professional with a strong background combining over three years in the banking sector and more than two years managing and supporting family business operations in sales, service, and marketing. I pride myself on my strong communication, organizational, and management skills, as well as my flexibility and high commitment to achieving goals. Throughout my career, I have consistently focused on delivering quality customer service, managing teams effectively, and contributing to marketing and sales growth. I am currently advancing my expertise by pursuing a Master in Management and am enthusiastic about continuing to develop in dynamic roles that leverage my diverse skills and experience.

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Language

Albanian
Fluent
Macedonian
Advanced
English
Advanced
Croatian
Intermediate

Work Experience

Management & Customer Service at Veneto Bar, Rabac – Croatia
January 1, 2024 - Present
Organized staff schedules and daily operations, ensured high-quality customer service, managed stock, and contributed to marketing activities.
Sales and Marketing at Vuki Bar, Rabac – Croatia
January 1, 2024 - September 3, 2025
Organized daily work and services, developed ideas to increase sales, and worked in long shifts ensuring efficient team management.
Cashier / Banking Services at NLB Banka AD Skopje, Tetovo – North Macedonia
January 1, 2022 - September 3, 2025
Handled transactions with individual clients, worked one year with corporate clients, operated international systems including Western Union and MoneyGram, and gained strong experience in customer service and banking procedures.

Education

Master in Management at South East European University, Tetovo
January 1, 2023 - January 1, 2025
Bachelor in Economics and Business at South East European University, Tetovo
January 1, 2016 - January 1, 2020
General Secondary School at Kirili Pejcinovic, Tetovo
January 1, 2012 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Retail, Travel & Hospitality