Available to hire
I am an experienced software engineer and system analyst with a passion for art and creativity. I believe that being an artist means having a mind that can see beyond traditional views, which greatly helps me in analyzing and designing systems. I enjoy writing formal and professional documentation and have authored controlled documents and procedures to support projects and processes. My diverse skill set includes software development, systems integration, database management, and technical training.
Beyond my technical expertise, I have a strong foundation in English and literature, having earned a bachelor’s degree in English as a Foreign Language. I published my first book in 2022 and also have interests in automating processes with IoT, programming in multiple languages, and creative pursuits such as poetry, songwriting, drawing, and photography. I am looking forward to combining my experience and passion for technology and the arts to develop and manage impactful projects preferably in a remote role.
Skills
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
System Analyst II at Flextronics de Costa Rica S.A.
December 1, 2018 - PresentWorking on system integration with local vendors and global teams including data analysis, designing, developing interfaces, database settings, and testing to complete integration. Responsible for system integration upgrades and software development of desktop and web applications including API REST and database creation using technologies such as C#, LINQ, Microsoft SQL Server, Windows Batch Scripting, JavaScript, .NET Core, Blazor, Azure DevOps, IIS, and HTML. Manage local HR and Payroll ERP systems and provide support. Handle Microsoft SQL Server queries and database support for RPA projects. Manage projects and development tasks. Currently training with UiPath Academy to develop RPA projects and creating demos. Provide training to IT, HR, and Payroll teams on integration changes and related ERP system updates. In charge of documenting and translating documents from Spanish to English. Manage asset tracking and local network infrastructure.
System Analyst I at Flextronics de Costa Rica S.A.
December 1, 2018 - August 5, 2025Managed projects and development tasks and provided support for site systems migration. Handled local HR and Payroll ERP system management and Microsoft SQL Server database management. Developed software using C#, LINQ, Microsoft SQL Server, Windows Batch Scripting, JavaScript, AJAX, HTML, IIS, and Xamarin. Managed local network infrastructure and CCTV system support. Provided advanced technical support and training to the team. Documented processes and supervised structured cabling tasks.
Bilingual Senior IT Support at AGM Automotive
December 1, 2017 - August 5, 2025Managed phone system (PBX) and provided LAN network support including structured cabling, CISCO switches configuration, access points, and wireless consoles. Handled CCTV system management and advanced IT support for desktops, handhelds, laptops, and printers. Managed asset tracking and provided Autodesk support. Trained team members, documented processes, and supervised structured cabling works.
System Analyst II at Flextronics de Costa Rica S.A.
December 1, 2018 - PresentWorking as a System Analyst II since December 2018, I integrate systems by collaborating with local vendors and global teams, performing data analysis, interface and database design, development, and testing. I handle system upgrades, software development for desktop, web applications, and APIs using technologies such as C#, LINQ, Microsoft SQL Server, Windows Batch Scripting, JavaScript, .NET Core, Blazor, Azure DevOps, IIS, and HTML. I manage local HR and Payroll ERP systems, provide database support including for RPA projects, and manage local network infrastructure and asset management. I train IT, HR, and Payroll teams on system integrations and document processes with translations. Currently, I am also being trained in UiPath Academy to develop RPA projects and work on demos.
System Analyst I at Flextronics de Costa Rica S.A.
December 1, 2018 - August 5, 2025From December 2017 to December 2018, I managed and developed projects while supporting site systems migration. My tasks included managing the local HR and Payroll ERP systems and local Microsoft SQL Server databases. I was involved in software development using C#, LINQ, Microsoft SQL Server, Windows Batch Scripting, JavaScript, AJAX, HTML, IIS, and Xamarin. I also managed local network infrastructure, CCTV systems, and supervised structured cabling works. I provided advanced technical support and conducted team training and documentation.
Bilingual Senior IT Support at AGM Automotive
December 1, 2017 - August 5, 2025From November 2014 to December 2017, I provided bilingual senior IT support, managing phone systems (PBX), LAN network including structured cabling, CISCO switches, access points, wireless consoles, and CCTV systems. I offered advanced IT support for desktops, handhelds, laptops, and printers, managed assets, provided Autodesk support, conducted team training, documentation, and supervised structured cabling works.
System Analyst II at Flextronics de Costa Rica S.A.
December 1, 2018 - PresentResponsible for system integration involving collaboration with local vendors and global teams, applying data analysis, interface and database design, development, and testing. Handled system integration upgrades, software development of desktop, web apps, and REST APIs using C#, LINQ, Microsoft SQL Server, .NET Core, Blazor, Azure DevOps, and other technologies. Managed local HR and Payroll ERP systems, SQL Server database settings, and provided database-level support for RPA projects. Also trained teams, managed asset and local network infrastructure, documented and translated technical material, and is currently training in UiPath Academy for RPA development.
System Analyst I at Flextronics de Costa Rica S.A.
December 1, 2018 - August 5, 2025Managed projects and supported site systems migration. Took responsibility for managing local HR and Payroll ERP systems and SQL Server databases. Developed software using C#, LINQ, Microsoft SQL Server, Windows Batch Scripting, JavaScript, AJAX, HTML, IIS, and Xamarin. Managed local network infrastructure and CCTV systems, provided advanced technical support and team training, and supervised structured cabling work while maintaining documentation.
Bilingual Senior IT Support at AGM Automotive
December 1, 2017 - August 5, 2025Managed PBX phone system and supported local LAN network including structured cabling and CISCO switches configuration. Responsible for CCTV system management and advanced IT support for desktops, handheld devices, laptops, and printers. Also managed assets, Autodesk support, conducted team training, documented IT processes, and supervised structured cabling works.
Education
Bachelor of English as Foreign Language at Universidad Técnica Nacional (UTN)
August 1, 2021 - August 1, 2021Business and Commerce Certificate at Universidad Técnica Nacional (UTN)
August 1, 2021 - August 1, 2021Bachelor of Software Engineering at Universidad Técnica Nacional (UTN)
November 1, 2018 - November 1, 2018Network Technician Certificate at Universidad Técnica Nacional (UTN)
November 1, 2018 - November 1, 2018CISCO CCNA1, CCNA2, CCNA3, CCNA4 at Universidad Técnica Nacional (UTN)
December 1, 2017 - December 1, 2017IT Essentials at Universidad Nacional de Costa Rica (UNA)
July 1, 2017 - July 1, 2017Fixing and Maintenance Computers Technician Certificate at Instituto Jimenez
May 1, 2008 - May 1, 2008Diplomado or Major in Electronics at Colegio Universitario de Alajuela (Current UTN)
May 1, 2008 - May 1, 2008Bachelor of English as Foreign Language at Universidad Técnica Nacional (UTN)
August 1, 2021 - August 1, 2021Business and Commerce Certificate at Universidad Técnica Nacional (UTN)
August 1, 2021 - August 1, 2021Bachelor of Software Engineering at Universidad Técnica Nacional (UTN)
November 1, 2018 - November 1, 2018Network Technician Certificate at Universidad Técnica Nacional (UTN)
November 1, 2018 - November 1, 2018CISCO CCNA1, CCNA2, CCNA3, CCNA4 at Universidad Técnica Nacional (UTN)
December 1, 2017 - December 1, 2017IT Essentials at Universidad Nacional de Costa Rica (UNA)
July 1, 2017 - July 1, 2017Fixing and Maintenance Computers Technician Certificate at Instituto Jimenez
May 1, 2008 - May 1, 2008Diplomado or Major in Electronics at Colegio Universitario de Alajuela (Current UTN)
May 1, 2008 - May 1, 2008Bachelor of English as Foreign Language at Universidad Técnica Nacional (UTN)
August 1, 2019 - August 1, 2021Business and Commerce Certificate at Universidad Técnica Nacional (UTN)
August 1, 2021 - August 1, 2021Bachelor of Software Engineering at Universidad Técnica Nacional (UTN)
January 1, 2014 - November 1, 2018Network Technician Certificate at Universidad Técnica Nacional (UTN)
January 1, 2018 - November 1, 2018CISCO CCNA1, CCNA2, CCNA3, CCNA4 at Universidad Técnica Nacional (UTN)
December 1, 2017 - December 1, 2017IT Essentials at Universidad Nacional de Costa Rica (UNA)
July 1, 2017 - July 1, 2017Fixing and Maintenance Computers Technician Certificate at Instituto Jimenez
May 1, 2008 - May 1, 2008Diplomado (Major in Electronics) at Colegio Universitario de Alajuela (Current UTN)
May 1, 2008 - May 1, 2008Qualifications
Cisco CCNA1
December 1, 2017 - August 5, 2025Cisco CCNA2
December 1, 2017 - August 5, 2025Cisco CCNA3
December 1, 2017 - August 5, 2025Cisco CCNA4
December 1, 2017 - August 5, 2025Lean Green Belt Certificate
January 11, 2030 - August 5, 2025Udemy Complete Xamarin Developer Course: iOS And Android
January 11, 2030 - August 5, 2025Udemy Angular 7 (Upgraded to Angular 11) Complete Guide
January 11, 2030 - August 5, 2025New Horizons Computer Learning Centers - Microsoft Academy Installation, Storage, and Compute with Windows Server 2016
January 11, 2030 - August 5, 2025CISCO CCNA1, CCNA2, CCNA3, CCNA4
December 1, 2017 - August 5, 2025Lean Green Belt Certificate
January 11, 2030 - August 5, 2025Microsoft Academy Installation, Storage, and Compute with Windows Server 2016
January 11, 2030 - August 5, 2025The Complete Xamarin Developer Course: iOS And Android!
January 11, 2030 - August 5, 2025Angular 7 (formerly Angular 2) - The Complete Guide (Upgraded to Angular 11)
January 11, 2030 - August 5, 2025CISCO CCNA1, CCNA2, CCNA3, CCNA4
December 1, 2017 - August 5, 2025Lean Green Belt Certificate
January 11, 2030 - August 5, 2025Industry Experience
Software & Internet, Professional Services, Computers & Electronics, Other, Telecommunications
Skills
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