Edylza Fonseca

Available to hire

I love traveling and experiencing new cultures, meeting people from different backgrounds, staying active through exercise and hikes, and creating content for TikTok.

About

I love traveling and experiencing new cultures, meeting people from different backgrounds, staying active through exercise and hikes, and creating content for TikTok. I enjoy building connections through communication and collaboration across industries.

I learned that successful businesses solve problems and satisfy customer desires, not just sell products. I bring a mix of international business knowledge, marketing/content creation experience, and customer-focused service with an engaging, energetic approach.

  • 6 years' experience
  • Joined June 2026

Industry experience

  • Media & Entertainment
  • Consumer Goods
  • Retail
  • Professional Services
  • Education
  • Travel & Hospitality
  • Financial Services

Work experience· 9 roles

Sales Advisor · H&M HorisontApr 2025 – Present · 1 yr 8 mos

Provided customer service and guidance to ensure a good shopping experience. Contributed to reaching sales goals through product recommendations and up-selling. Handled checkout, returns, and payment transactions accurately. Assisted with fitting rooms and helped maintain a tidy and welcoming store environment.

Sales Advisor · H&M HorizonApr 2025 – Present · 1 yr 8 mos

Provide excellent customer service, assist customers, achieve sales goals, and manage exchanges and returns.

Merchandiser · Grønnp onicsNov 2023 – Sep 2024 · 11 mos

Responsible for planting seeds, monitoring plants, and packaging ready-made salads for customers.

Grøntponics · GrøntponicsNov 2023 – Sep 2024 · 11 mos
Co-founder and CEO · Modelos y Modelos - MOMO agenciaDec 2019 – Apr 2022 · 2 yrs 5 mos
Co-founder and CEODec 2019 – Apr 2022 · 2 yrs 5 mos
Digital Marketing Strategist · Blue Ocean SolutionsDec 2019 – Apr 2022 · 2 yrs 5 mos
Junior ResearcherFeb 2018 – Oct 2019 · 1 yr 9 mos

Education

Marketing and International Business · Sergio Arboleda University2012 – 2017

I learned that the best combination for a successful business is passion and discipline. Businesses do not sell products or services, but rather solve problems and satisfy the customer's desires.

· Universidad Sergio Arboleda, Colombia2012 – 2017
Bachelor’s degree (Business/International Business) · Universidad Sergio Arboleda2012 – 2017

Certifications and awards

Google Active Course - Fundamentals of Digital Marketing2022
Fundamentals of Digital Marketing2020 – 2026
Google Active Course - Fundamentals of Digital Marketing (EM - Asociacion de Empresarios del Magdalena)2020 – 2026
Blue Ocean Solutions (Digital Marketing Agency) - Development/design/implementation of digital marketing strategies; content creation and brand positioning2030 – 2026

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