I love traveling and experiencing new cultures, meeting people from different backgrounds, staying active through exercise and hikes, and creating content for TikTok. I enjoy building connections through communication and collaboration across industries. I learned that successful businesses solve problems and satisfy customer desires, not just sell products. I bring a mix of international business knowledge, marketing/content creation experience, and customer-focused service with an engaging, energetic approach.

Edylza Fonseca

I love traveling and experiencing new cultures, meeting people from different backgrounds, staying active through exercise and hikes, and creating content for TikTok. I enjoy building connections through communication and collaboration across industries. I learned that successful businesses solve problems and satisfy customer desires, not just sell products. I bring a mix of international business knowledge, marketing/content creation experience, and customer-focused service with an engaging, energetic approach.

Available to hire

I love traveling and experiencing new cultures, meeting people from different backgrounds, staying active through exercise and hikes, and creating content for TikTok. I enjoy building connections through communication and collaboration across industries.

I learned that successful businesses solve problems and satisfy customer desires, not just sell products. I bring a mix of international business knowledge, marketing/content creation experience, and customer-focused service with an engaging, energetic approach.

See more

Language

Spanish; Castilian
Fluent
English
Fluent
Norwegian
Advanced

Work Experience

Sales Advisor at H&M Horisont
April 1, 2025 - Present
Provided customer service and guidance to ensure a good shopping experience. Contributed to reaching sales goals through product recommendations and up-selling. Handled checkout, returns, and payment transactions accurately. Assisted with fitting rooms and helped maintain a tidy and welcoming store environment.
Sales Advisor at H&M Horizon
April 1, 2025 - Present
Provide excellent customer service, assist customers, achieve sales goals, and manage exchanges and returns.
Merchandiser at Grønnp onics
November 1, 2023 - September 1, 2024
Responsible for planting seeds, monitoring plants, and packaging ready-made salads for customers.
Grøntponics at Grøntponics
November 1, 2023 - September 1, 2024
Responsible for planting seeds, monitoring plants and packaging ready-made salads for customers.
Co-founder and CEO at Modelos y Modelos - MOMO agencia
December 1, 2019 - April 1, 2022
Led agency activities including brand promotion and growth. Worked as co-founder/CEO, supporting overall strategy, operations, and marketing initiatives for the business.
Co-founder and CEO
December 1, 2019 - April 1, 2022
Led brand and marketing strategies, built partnerships, and managed operations; created content and oversaw growth initiatives.
Digital Marketing Strategist at Blue Ocean Solutions
December 1, 2019 - April 1, 2022
Designed and implemented digital marketing strategies for commercial brands and influencers in Colombia and Mexico; developed social media content; managed Facebook, Instagram and TikTok; planned and executed social media campaigns; built and maintained brand presence across key social networks; created visual content and campaigns.
Junior Researcher
February 1, 2018 - October 1, 2019
Designed questionnaires for tourism research and conducted pilot tests; analyzed results and prepared final report with insights for tourists and destination city.
Marketing Coordinator at Modelos y Modelos - MOMO agencia
September 1, 2017 - January 1, 2018
Responsible for written communication with potential and existing customers. Designed graphic elements for social media to engage the target audience and promote the brand.

Education

Marketing and International Business at Sergio Arboleda University
February 15, 2012 - August 15, 2017
I learned that the best combination for a successful business is passion and discipline. Businesses do not sell products or services, but rather solve problems and satisfy the customer's desires.
at Universidad Sergio Arboleda, Colombia
January 1, 2012 - August 1, 2017
Bachelor’s degree (Business/International Business) at Universidad Sergio Arboleda
January 1, 2012 - August 1, 2017

Qualifications

Google Active Course - Fundamentals of Digital Marketing
February 24, 2022 - March 24, 2022
Fundamentals of Digital Marketing
March 1, 2020 - June 4, 2026
Google Active Course - Fundamentals of Digital Marketing (EM - Asociacion de Empresarios del Magdalena)
March 1, 2020 - August 5, 2026
Blue Ocean Solutions (Digital Marketing Agency) - Development/design/implementation of digital marketing strategies; content creation and brand positioning
January 11, 2030 - August 5, 2026

Industry Experience

Media & Entertainment, Consumer Goods, Retail, Professional Services, Education, Travel & Hospitality, Financial Services