I am a dynamic and results-driven professional with extensive experience in customer service, sales, and technical support across telecommunications, digital marketing, and tourism. I excel at troubleshooting, data recovery, and delivering exceptional customer experiences, with a focus on cloud services across IaaS, PaaS, and SaaS. I am a dedicated team player with excellent communication and problem-solving abilities, committed to achieving the highest level of client satisfaction and operational efficiency through collaborative work and proactive solution-finding. I thrive in fast-paced environments and enjoy leveraging technology to improve processes, support cross-functional teams, and drive business growth. Fluent in English and native in Arabic, I also have basic proficiency in Greek, and I am continually expanding my skills in cloud platforms, data visualization, and digital marketing to deliver outstanding results for clients and employers alike.

Ehab Ismail

I am a dynamic and results-driven professional with extensive experience in customer service, sales, and technical support across telecommunications, digital marketing, and tourism. I excel at troubleshooting, data recovery, and delivering exceptional customer experiences, with a focus on cloud services across IaaS, PaaS, and SaaS. I am a dedicated team player with excellent communication and problem-solving abilities, committed to achieving the highest level of client satisfaction and operational efficiency through collaborative work and proactive solution-finding. I thrive in fast-paced environments and enjoy leveraging technology to improve processes, support cross-functional teams, and drive business growth. Fluent in English and native in Arabic, I also have basic proficiency in Greek, and I am continually expanding my skills in cloud platforms, data visualization, and digital marketing to deliver outstanding results for clients and employers alike.

Available to hire

I am a dynamic and results-driven professional with extensive experience in customer service, sales, and technical support across telecommunications, digital marketing, and tourism. I excel at troubleshooting, data recovery, and delivering exceptional customer experiences, with a focus on cloud services across IaaS, PaaS, and SaaS. I am a dedicated team player with excellent communication and problem-solving abilities, committed to achieving the highest level of client satisfaction and operational efficiency through collaborative work and proactive solution-finding.

I thrive in fast-paced environments and enjoy leveraging technology to improve processes, support cross-functional teams, and drive business growth. Fluent in English and native in Arabic, I also have basic proficiency in Greek, and I am continually expanding my skills in cloud platforms, data visualization, and digital marketing to deliver outstanding results for clients and employers alike.

See more

Language

Arabic
Fluent
English
Fluent
Greek, Modern
Beginner

Work Experience

Senior Sales Manager at Assistant Wise Greece
January 1, 2024 - December 31, 2025
Delivered exceptional customer support for global brands such as Apple, Philips, and Nation. Provided technical troubleshooting and diagnostics for hardware, software, and networking issues. Managed cloud services across IaaS, PaaS, and SaaS platforms to support client needs.
Customer Service Representative at Teleperformance Greece
January 1, 2016 - December 31, 2024
Delivered outstanding customer support and tele-sales for global brands; provided technical troubleshooting and diagnostics for hardware, software, and networking issues. Managed cloud services across IaaS, PaaS, and SaaS platforms.

Education

Bachelor of Law at Cairo University, Egypt
January 11, 2030 - January 1, 2004
Certified Tour Guide at Cairo University, Egypt
January 1, 2012 - January 22, 2026

Qualifications

Certified Tour Guide
January 1, 2012 - January 22, 2026

Industry Experience

Telecommunications, Software & Internet, Travel & Hospitality, Professional Services, Media & Entertainment

Hire a Content Creator

We have the best content creator experts on Twine. Hire a content creator in Athens today.