I am an Executive & Project Support Professional with experience across HR administration, senior stakeholder support, and project coordination within fast-paced corporate and service environments. I am currently pursuing an MBA and seeking a role in administration, HR, or project support. I pride myself on managing complex schedules, confidential documentation, onboarding processes, and accurate, timely reporting.

Eileen Pham

I am an Executive & Project Support Professional with experience across HR administration, senior stakeholder support, and project coordination within fast-paced corporate and service environments. I am currently pursuing an MBA and seeking a role in administration, HR, or project support. I pride myself on managing complex schedules, confidential documentation, onboarding processes, and accurate, timely reporting.

Available to hire

I am an Executive & Project Support Professional with experience across HR administration, senior stakeholder support, and project coordination within fast-paced corporate and service environments.

I am currently pursuing an MBA and seeking a role in administration, HR, or project support. I pride myself on managing complex schedules, confidential documentation, onboarding processes, and accurate, timely reporting.

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Language

English
Fluent

Work Experience

Operation Manager at OpenSpaces
September 1, 2024 - March 1, 2025
Managed daily operations, staff scheduling, service logistics, and customer workflows to ensure smooth delivery and high satisfaction. Led team training to enhance customer interaction quality and reduce response time. Partnered with IT and product teams to improve e-commerce functionality and order accuracy, increasing conversions. Coordinated five brand-aligned events and oversaw inventory control to support promotions and on-time fulfillment.
Project Assistant at Prudential - Leading life insurance company providing financial protection and investment solution
March 1, 2023 - September 1, 2024
Supported delivery of a £3.1 million General Agency project, managing documentation, tracking approvals, and ensuring compliance with internal standards. Facilitated cross-functional collaboration to align on timelines, improving on-time delivery. Processed budgets with high accuracy, organized internal workshops and training sessions, and streamlined performance reporting for senior management.
Executive Assistant to CEO at DTH Holdings - SME providing IT, software, and solar energy solutions for businesses
June 1, 2022 - February 1, 2023
Coordinated complex executive diary and inbox management, serving as the first point of contact for clients and internal teams. Supported business development on investment opportunities, improved cross-departmental coordination with a shared tracking system, and prepared reports, contracts, and meeting minutes with meticulous accuracy.
Sales & Marketing Executive at VSHR Pro Academy
June 1, 2021 - June 1, 2022
Led outbound lead generation and client relationship management for corporate training programs, consistently achieving targets. Collaborated on multi-channel campaigns, analyzed market trends to inform strategy, and supported CRM-driven activities and dashboards.
Telesales Assistant (Part-time) at YTS – Your Travel Solutions
March 1, 2019 - December 1, 2019
Delivered consultative sales support to prospective customers, achieving monthly KPI of 20+ converted bookings. Handled inquiries, guided customers through the purchase process with professionalism and empathy, and maintained CRM records for pipeline visibility.

Education

Master of Business Administration at Leeds Beckett University
September 1, 2025 - February 9, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Financial Services, Software & Internet, Education, Energy & Utilities