I am a detail-oriented and customer-focused Certified Virtual Assistant with strong communication, organization, and problem-solving skills. I am eager to deliver excellent customer support by leveraging virtual assistance training, adaptability, and a commitment to positive customer experiences. Equipped with a comprehensive understanding of epidemiology, maternal and child health and community health promotion, I am passionate about improving population health outcomes. I have completed a Master of Public Health in Population and Reproductive Health Nutrition at the University of Ibadan and have carried out Graduate Research on breastfeeding knowledge, practice and self-efficacy among nursing mothers in Ibadan, which has strengthened my research and health promotion capabilities.

Cynthia Umeh

I am a detail-oriented and customer-focused Certified Virtual Assistant with strong communication, organization, and problem-solving skills. I am eager to deliver excellent customer support by leveraging virtual assistance training, adaptability, and a commitment to positive customer experiences. Equipped with a comprehensive understanding of epidemiology, maternal and child health and community health promotion, I am passionate about improving population health outcomes. I have completed a Master of Public Health in Population and Reproductive Health Nutrition at the University of Ibadan and have carried out Graduate Research on breastfeeding knowledge, practice and self-efficacy among nursing mothers in Ibadan, which has strengthened my research and health promotion capabilities.

Available to hire

I am a detail-oriented and customer-focused Certified Virtual Assistant with strong communication, organization, and problem-solving skills. I am eager to deliver excellent customer support by leveraging virtual assistance training, adaptability, and a commitment to positive customer experiences.

Equipped with a comprehensive understanding of epidemiology, maternal and child health and community health promotion, I am passionate about improving population health outcomes. I have completed a Master of Public Health in Population and Reproductive Health Nutrition at the University of Ibadan and have carried out Graduate Research on breastfeeding knowledge, practice and self-efficacy among nursing mothers in Ibadan, which has strengthened my research and health promotion capabilities.

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Language

English
Fluent

Work Experience

Quality Control Officer at United Foods Industries Limited
June 1, 2019 - June 1, 2020
Led laboratory analysis and quality testing of raw materials to ensure compliance with regulatory and company standards. Monitored production processes to verify adherence to GMP, hygiene, and operational procedures. Oversaw safe disposal of non-conforming products and materials against safety and environmental standards. Maintained accurate quality control records, audits, and inspection reports for traceability. Collaborated with production staff to identify and address quality deviations, contributing to continuous improvement and product consistency.

Education

Master of Public Health (Population and Reproductive Health Nutrition) at University of Ibadan – Oyo State, Nigeria
February 1, 2022 - April 1, 2024
Bachelor of Science in Microbiology at University of Ibadan – Oyo State, Nigeria
November 1, 2014 - April 1, 2019
Graduate Research: Breastfeeding Knowledge, Practice and Self-Efficacy among Nursing Mothers in Ibadan at University of Ibadan – Oyo State, Nigeria
September 1, 2023 - November 1, 2024

Qualifications

Certified Virtual Assistant
January 11, 2030 - January 14, 2026

Industry Experience

Healthcare, Education, Life Sciences, Professional Services, Non-Profit Organization