I'm a dynamic, empathetic professional who thrives in fast-paced environments and loves working with people, whether in a team or leadership role. With a strong mix of empathy, drive, and curiosity, I bring positive energy, clear communication, and a problem-solving mindset to everything I do. I’m passionate about growth, and always eager to learn new skills and take on new challenges.

Elma Nukovic

I'm a dynamic, empathetic professional who thrives in fast-paced environments and loves working with people, whether in a team or leadership role. With a strong mix of empathy, drive, and curiosity, I bring positive energy, clear communication, and a problem-solving mindset to everything I do. I’m passionate about growth, and always eager to learn new skills and take on new challenges.

Available to hire

I’m a dynamic, empathetic professional who thrives in fast-paced environments and loves working with people, whether in a team or leadership role.

With a strong mix of empathy, drive, and curiosity, I bring positive energy, clear communication, and a problem-solving mindset to everything I do. I’m passionate about growth, and always eager to learn new skills and take on new challenges.

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Language

Bosnian
Fluent
English
Fluent

Work Experience

Senior Manager Campaign Management, Media Strategy & Account Management at Media Patch
January 1, 2021 - Present
Lead cross-functional teams in strategy, campaign execution, and client service; create tailored media strategies based on client briefs, goals, and budgets; build campaign proposals with detailed media plans; manage the full campaign lifecycle post-sale, ensuring coordination across sales, creative, AdOps, and reporting teams; oversee reporting, analyze performance, and present actionable recommendations to clients; supervise recruitment, set performance goals, and conduct evaluations for team members.
Project Assistant at Association Life with Down Syndrome BiH
January 1, 2021 - September 22, 2025
Provided support via email, phone, and chat; maintained CRM and resolved user inquiries efficiently.
Senior Manager Campaign Management, Media Strategy & Account Management at Media Patch
January 1, 2021 - Present
Lead cross-functional teams in strategy, campaign execution, and client service, ensuring excellence in delivery and communication. Create tailored media strategies based on client briefs, goals, and budgets. Build campaign proposals with detailed media plans, optimizing for both performance and profitability. Manage the full campaign lifecycle post-sale, ensuring coordination across sales, creative, AdOps, and reporting teams. Oversee reporting, analyze performance, and present actionable recommendations to clients. Supervise recruitment, set performance goals, and conduct evaluations for team members.
Project Assistant at Association "Life with Down Syndrome BiH"
January 1, 2021 - September 22, 2025
Provided support via email, phone, and chat; maintained CRM and resolved user inquiries efficiently.
Customer Support Representative at eKup id d.o.o.
January 1, 2019 - September 22, 2025
Provided customer support and resolved inquiries; supported CRM functions.
Senior Manager Campaign Management, Media Strategy & Account Management
January 1, 2021 - Present
Lead cross-functional teams in strategy, campaign execution, and client service, ensuring excellence in delivery and communication across media planning, CRM, and analytics.
Project Assistant at Association “Life with Down Syndrome BiH”
December 31, 2021 - September 22, 2025
Provided support via email, phone, and chat; maintained CRM and resolved user inquiries efficiently.

Education

BA in Psychology and Pedagogy at University of Travnik – Faculty of Education
January 11, 2030 - January 1, 2020
BA in Psychology and Pedagogy at University of Travnik – Faculty of Education
January 11, 2030 - January 1, 2020
BA in Psychology and Pedagogy at University of Travnik – Faculty of Education
January 11, 2030 - January 1, 2020

Qualifications

Media Literacy – OSCE Mission to BiH
January 11, 2030 - September 22, 2025
Communication Skills – Association XY
January 11, 2030 - September 22, 2025
Reproductive Health & Disability Rights – Association XY
January 11, 2030 - September 22, 2025
Media Literacy – OSCE Mission to BiH
January 11, 2030 - September 22, 2025
Communication Skills – Association X Y
January 11, 2030 - September 22, 2025
Reproductive Health & Disability Rights – Association X Y
January 11, 2030 - September 22, 2025
Assistive Technologies & Communication – STOL
January 11, 2030 - September 22, 2025
Empowering Girls Through Education – Novi Put
January 11, 2030 - September 22, 2025
Passport to Competence – Evangelical Student Association
January 11, 2030 - September 22, 2025
Media Literacy – OSCE Mission to BiH
January 11, 2030 - September 22, 2025
Communication Skills – Association XY
January 11, 2030 - September 22, 2025
Reproductive Health & Disability Rights – Association XY
January 11, 2030 - September 22, 2025
Assistive Technologies & Communication – STOL
January 11, 2030 - September 22, 2025
Empowering Girls Through Education – Novi Put
January 11, 2030 - September 22, 2025
Passport to Competence – Evangelical Student Association
January 11, 2030 - September 22, 2025

Industry Experience

Media & Entertainment, Education, Professional Services, Software & Internet, Other