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I am a results-driven Business Analyst with over four years of experience in translating business requirements into technical specifications across Waterfall, Agile, and the SDLC. I have a track record of delivering end-to-end analysis, shaping requirements, and leading cross-functional collaboration to drive successful project outcomes. I excel at process improvement, data-driven decision making, and risk management, with a focus on stakeholder engagement, UAT, and delivering value. I am seeking a dynamic role where I can challenge myself and contribute to business success.…I am a results-driven Business Analyst with over four years of experience in translating business requirements into technical specifications across Waterfall, Agile, and the SDLC. I have a track record of delivering end-to-end analysis, shaping requirements, and leading cross-functional collaboration to drive successful project outcomes. I excel at process improvement, data-driven decision making, and risk management, with a focus on stakeholder engagement, UAT, and delivering value. I am seeking a dynamic role where I can challenge myself and contribute to business success.

Elsa Mekang Ndille

Data Analyst, Project Manager, Marketing Analyst

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I am a results-driven Business Analyst with over four years of experience in translating business requirements into technical specifications across Waterfall, Agile, and the SDLC. I have a track record of delivering end-to-end analysis, shaping requirements, and leading cross-functional collaboration to drive successful project outcomes. I excel at process improvement, data-driven decision making, and risk management, with a focus on stakeholder engagement, UAT, and delivering value. I am seeking a dynamic role where I can challenge myself and contribute to business success.…I am a results-driven Business Analyst with over four years of experience in translating business requirements into technical specifications across Waterfall, Agile, and the SDLC. I have a track record of delivering end-to-end analysis, shaping requirements, and leading cross-functional collaboration to drive successful project outcomes. I excel at process improvement, data-driven decision making, and risk management, with a focus on stakeholder engagement, UAT, and delivering value. I am seeking a dynamic role where I can challenge myself and contribute to business success.

Available to hire

I am a results-driven Business Analyst with over four years of experience in translating business requirements into technical specifications across Waterfall, Agile, and the SDLC. I have a track record of delivering end-to-end analysis, shaping requirements, and leading cross-functional collaboration to drive successful project outcomes.

I excel at process improvement, data-driven decision making, and risk management, with a focus on stakeholder engagement, UAT, and delivering value. I am seeking a dynamic role where I can challenge myself and contribute to business success.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Advanced

Dutch

Intermediate

Work Experience

Business Analyst at Jet2Holidays

January 1, 2023 - November 2, 2025

Spearheaded the implementation of a new CRM system and data migration from a legacy platform to improve data accuracy and accessibility, reducing manual errors by 50%. Identified key stakeholders, communicated via a RACI-based approach, and elicited requirements documented in High-Level Requirements. Built strong stakeholder relationships and improved project outcomes by 40% through agile ceremonies. Mapped As-Is processes and validated with SMEs to determine automation opportunities, and developed risk management strategies ensuring compliance with industry standards.

Business Analyst at In On Africa

January 1, 2020 - January 1, 2020

Led analysis across complex cross-functional/multi-platform projects, shaping feasibility and delivering business cases. Planned and gained buy-in for analysis approaches, maintaining commercial and strategic awareness within the project scope. Delivered analysis across waterfall, iterative, and agile deliveries, and conducted market research contributing to a 15% growth in market share.

Business Analyst at Talk Talk Plc

January 1, 2019 - January 1, 2019

Mapped current-state end-to-end customer journeys, facilitated design of target-state processes, and collaborated with business and technology delivery teams to capture, analyze, and document business change requirements (including non-functional). Analyzed system and process impacts, translating requirements into Use Cases, screen navigations, and data mappings; represented business interests during design and development to identify solution options.

Business Analyst at Credico SA

January 1, 2016 - January 1, 2016

Led process improvement across the value chain with focus on finance, customer service, and service delivery. Conducted kickoff meetings, built justifiable business cases, performed GAP analyses to define As-Is/To-Be states, gathered and documented functional/non-functional requirements, created epics and user stories with acceptance criteria, designed use cases and wireframes, prioritized product backlog (MoSCoW), captured RAIDs and Lessons Learned, disseminated documentation, and prepared KPIs and monthly reports for senior management.