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Hi there! I’m Emaan Pervaiz, a compassionate and detail-oriented professional with 3+ years of experience in customer service, digital content work, and remote volunteer roles. I’m passionate about turning ideas into engaging, accessible digital experiences and thrive in people-focused, fast-paced environments. I’m currently pursuing a Bachelor of Science (Honours) in Global Health and enjoy applying active listening and research to solve problems and support others online. Beyond work, I’m drawn to digital media, online research, and people-centered tech that helps communities. I’m eager to bring energy, curiosity, and strong organizational skills to a team that values thoughtful communication, data-informed decisions, and high-quality outcomes.…Hi there! I’m Emaan Pervaiz, a compassionate and detail-oriented professional with 3+ years of experience in customer service, digital content work, and remote volunteer roles. I’m passionate about turning ideas into engaging, accessible digital experiences and thrive in people-focused, fast-paced environments. I’m currently pursuing a Bachelor of Science (Honours) in Global Health and enjoy applying active listening and research to solve problems and support others online. Beyond work, I’m drawn to digital media, online research, and people-centered tech that helps communities. I’m eager to bring energy, curiosity, and strong organizational skills to a team that values thoughtful communication, data-informed decisions, and high-quality outcomes.

Emaan Pervaiz

Content Creator, Video Editor, Social Media Manager, +2

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Hi there! I’m Emaan Pervaiz, a compassionate and detail-oriented professional with 3+ years of experience in customer service, digital content work, and remote volunteer roles. I’m passionate about turning ideas into engaging, accessible digital experiences and thrive in people-focused, fast-paced environments. I’m currently pursuing a Bachelor of Science (Honours) in Global Health and enjoy applying active listening and research to solve problems and support others online. Beyond work, I’m drawn to digital media, online research, and people-centered tech that helps communities. I’m eager to bring energy, curiosity, and strong organizational skills to a team that values thoughtful communication, data-informed decisions, and high-quality outcomes.…Hi there! I’m Emaan Pervaiz, a compassionate and detail-oriented professional with 3+ years of experience in customer service, digital content work, and remote volunteer roles. I’m passionate about turning ideas into engaging, accessible digital experiences and thrive in people-focused, fast-paced environments. I’m currently pursuing a Bachelor of Science (Honours) in Global Health and enjoy applying active listening and research to solve problems and support others online. Beyond work, I’m drawn to digital media, online research, and people-centered tech that helps communities. I’m eager to bring energy, curiosity, and strong organizational skills to a team that values thoughtful communication, data-informed decisions, and high-quality outcomes.

Available to hire

Hi there! I’m Emaan Pervaiz, a compassionate and detail-oriented professional with 3+ years of experience in customer service, digital content work, and remote volunteer roles. I’m passionate about turning ideas into engaging, accessible digital experiences and thrive in people-focused, fast-paced environments. I’m currently pursuing a Bachelor of Science (Honours) in Global Health and enjoy applying active listening and research to solve problems and support others online.

Beyond work, I’m drawn to digital media, online research, and people-centered tech that helps communities. I’m eager to bring energy, curiosity, and strong organizational skills to a team that values thoughtful communication, data-informed decisions, and high-quality outcomes.

Language

English

Fluent

Urdu

Intermediate

French

Intermediate

Work Experience

Sales Associate at Hudson’s Bay

March 1, 2021 - April 1, 2024

Delivered personalized, high-quality customer service by identifying customer needs and intent. Built strong rapport with diverse customers, contributing to repeat business and customer satisfaction. Managed cash transactions, returns, and exchanges accurately while following company policies. Maintained attention to detail when organizing, tagging, and restocking merchandise. Remained calm and professional during high-volume periods, resolving issues efficiently. Applied strong listening and problem-solving skills to address concerns and explain solutions clearly. Adapted quickly to new systems, promotions, and procedures in a fast-paced environment.

Active Listener & Mental Health Intern (Remote) at 7 Cups – Online Mental Health Support Platform

October 1, 2025 - Present

Provided empathetic, non-judgmental emotional support to individuals across diverse backgrounds. Analyzed user-submitted messages to understand intent, context, and emotional needs. Applied structured guidelines and evidence-based frameworks to ensure consistent and appropriate responses. Maintained strict confidentiality, ethical boundaries, and quality standards in a remote setting. Completed comprehensive training and assessments in active listening.