2-paragraph first-person bio, friendly tone

Eman Wagdy Selim

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Language

Arabic
Fluent
English
Fluent
German
Beginner

Work Experience

Customer Services Representative at RTA, Capula Tele service, UAE
February 1, 2010 - September 7, 2025
Provided exceptional customer service via phone; addressed inquiries, resolved complaints, and ensured high satisfaction. Leveraged problem-solving skills in a fast-paced telecommunication environment.
Executive Secretary & Financial Coordinator at Metito, Egypt
January 1, 2009 - September 7, 2025
Managed executive support and financial coordination; oversaw scheduling, document processing, and internal communications; contributed to administrative process improvements and cross-functional collaboration.
Co-Founder at Alfraza Company
September 1, 2021 - September 7, 2025
Co-founded a home-based business, led growth initiatives, expanded customer base, and steered marketing and product development to scale the venture.
Digital Marketing Freelancer at Self-employed / Egypt
January 1, 2015 - September 7, 2025
Established a successful freelance model; demonstrated remote-work viability, built client relationships, and contributed to the freelance ecosystem in Egypt.
Founder at Dybaga
August 1, 2024 - September 7, 2025
Founded a creative AI design studio focused on narratives, branding, and content; built a community of AI design enthusiasts and delivered high-quality AI-powered design solutions.
Executive Secretary & Financial Coordinator at Metito
January 31, 2009 - September 7, 2025
Managed executive support and financial coordination; contributed to process improvements and data systems.
Customer Services Representative at RTA, Capula Tele service
February 28, 2010 - September 7, 2025
Provided exceptional customer service via phone, resolved issues, and supported a high-performing call center; contributed to award for Best New Call Center (2009).
Digital Marketing Freelancer at Freelance / Egypt
January 31, 2015 - September 7, 2025
Developed understanding of product categories through hands-on sales and marketing, enabling effective market analysis and product positioning.
Co-Founder at Alfraza Company
September 30, 2021 - September 7, 2025
Co-founded a home-based business, grew customer base and expanded operations with strategic marketing and sales initiatives.
Founder at Dybaga
August 31, 2024 - September 7, 2025
Established an AI-driven narrative and design venture; built a community of AI-design enthusiasts and led content creation.

Education

Bachelor of German Linguistics at Ain Shams University, Egypt
September 1, 2002 - June 1, 2006
Bachelor of German Linguistics at Ain Shams University, Egypt
September 1, 2002 - June 1, 2006
Kids Story Book Writer at Kotobna Publishing House
January 11, 2030 - September 7, 2025

Qualifications

Best New Call Center Award
January 1, 2009 - September 7, 2025
Ranked among the top 6 graduates of the One Million Arab Coders initiative (Programming)
January 1, 2020 - September 7, 2025
Dubai Golden Visa for exceptional achievements in programming through the One Million Arab Coders initiative
January 11, 2030 - September 7, 2025
3 EIT courses in food waste and recycling to align business practices
January 11, 2030 - September 7, 2025
EIT courses in food waste and recycling
January 11, 2030 - September 7, 2025

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Education