Available to hire
I am a multilingual remote professional with 10+ years of international experience in operational support, online platforms, and high-responsibility environments. I have collaborated with global companies and remote teams, honing strong communication, coordination, documentation, and handling sensitive information.
I excel at supporting teams, managing workflows, and delivering high-quality results in fast-paced digital environments. I am known for building reliable communication hubs for users and internal teams, handling case work and issue resolution, and staying organized under pressure.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Finnish
Advanced
Portuguese
Advanced
Work Experience
Content Moderator at Accenture
January 1, 2018 - December 31, 2021High-volume operations in Trust & Safety environments • Policy compliance and quality standards • Handling sensitive content and confidential information • Escalation, documentation, and internal reporting • Work with structured, performance-driven teams • Communication hub for users and internal teams • Case handling and issue resolution • Ticketing tools (Zendesk, Salesforce, Jira, Slack) • Remote workflows and documentation • Customer-focused support in digital environments
Remote Support at Talent World Group
January 1, 2022 - December 31, 2023Remote support across digital platforms, collaborating with multilingual teams; facilitating workflows and issue resolution in an international context.
Remote Operations at GDCC
January 1, 2023 - PresentData validation and reporting; internal coordination and process support; Excel and dashboards; remote collaboration on international projects.
Remote Operations at GDC C
January 1, 2023 - PresentData validation and reporting; internal coordination and process support. Created and maintained Excel dashboards; enabled remote collaboration across international projects.
Education
Bachelor's Degree in Education at Universidad de Playa Ancha
January 11, 2030 - February 3, 2026Bachelor's Degree in Education at Universidad de Playa Ancha
January 11, 2030 - February 3, 2026Qualifications
Bachelor's Degree in Education
January 11, 2030 - February 3, 2026Industry Experience
Professional Services, Software & Internet, Media & Entertainment, Education, Telecommunications
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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