I'm a beauty entrepreneur with experience in customer service, sales, and social media management. I excel at building strong client relationships, delivering exceptional experiences, and driving business growth through engaging content and smart communication. I'm currently seeking remote opportunities in customer service, sales, or social media where I can contribute to growth and continue developing professionally. I'm highly organized, proactive, and focused on delivering outstanding results for clients and brands.…

Emily Cristine Zermiani

I'm a beauty entrepreneur with experience in customer service, sales, and social media management. I excel at building strong client relationships, delivering exceptional experiences, and driving business growth through engaging content and smart communication. I'm currently seeking remote opportunities in customer service, sales, or social media where I can contribute to growth and continue developing professionally. I'm highly organized, proactive, and focused on delivering outstanding results for clients and brands.…

Available to hire

I’m a beauty entrepreneur with experience in customer service, sales, and social media management. I excel at building strong client relationships, delivering exceptional experiences, and driving business growth through engaging content and smart communication.

I’m currently seeking remote opportunities in customer service, sales, or social media where I can contribute to growth and continue developing professionally. I’m highly organized, proactive, and focused on delivering outstanding results for clients and brands.

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Language

Portuguese
Fluent
English
Intermediate

Work Experience

Owner at Emily Zermiani Beauty Brazil
June 1, 2023 - Present
Managed daily business operations, including client scheduling and service delivery. Provided high-quality customer service and built strong client relationships, focusing on retention and satisfaction. Created and managed social media content to attract new clients and strengthen brand positioning. Increased sales through upselling strategies and effective communication. Responsible for marketing initiatives, organization, and overall business performance.

Education

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Qualifications

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Industry Experience

Consumer Goods, Retail, Professional Services
    Content Creation for Social Media

    I create engaging and visually appealing content for social media platforms, including photos, videos, and promotional materials.
    My focus is on attracting attention, increasing engagement, and building a strong online presence for brands.
    I follow trends and create content that connects with the audience and drives real results.

    Customer Service and Sales in Beauty Industry

    I have experience in customer service and sales in the beauty industry.
    I communicate directly with clients, understand their needs, and offer personalized solutions.
    My focus is on building strong relationships, increasing customer satisfaction, and converting leads into loyal clients.

    Social Media Management for Beauty Business

    I manage and create content for a beauty business, focusing on social media growth, engagement, and customer conversion.
    I develop posts, stories, and promotional content to attract new clients and maintain strong relationships with existing ones.
    My work includes content creation, client communication, and sales strategies through social media platforms.

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