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I am a dedicated Community Manager with over a decade of experience delivering high-impact customer support, online moderation, and administrative operations across AI-adjacent startups, NGOs, and international development programs. I excel at conflict de-escalation, enforcing community guidelines, and turning community trends into actionable insights. I thrive in remote, fast-paced environments and enjoy collaborating across teams to improve product and program outcomes. In my work, I focus on building positive digital ecosystems, translating feedback into practical improvements, and ensuring documentation and processes stay accurate and scalable.…I am a dedicated Community Manager with over a decade of experience delivering high-impact customer support, online moderation, and administrative operations across AI-adjacent startups, NGOs, and international development programs. I excel at conflict de-escalation, enforcing community guidelines, and turning community trends into actionable insights. I thrive in remote, fast-paced environments and enjoy collaborating across teams to improve product and program outcomes. In my work, I focus on building positive digital ecosystems, translating feedback into practical improvements, and ensuring documentation and processes stay accurate and scalable.

John Emordi

Content Creator, Social Media Manager, Brand Strategist, +7

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I am a dedicated Community Manager with over a decade of experience delivering high-impact customer support, online moderation, and administrative operations across AI-adjacent startups, NGOs, and international development programs. I excel at conflict de-escalation, enforcing community guidelines, and turning community trends into actionable insights. I thrive in remote, fast-paced environments and enjoy collaborating across teams to improve product and program outcomes. In my work, I focus on building positive digital ecosystems, translating feedback into practical improvements, and ensuring documentation and processes stay accurate and scalable.…I am a dedicated Community Manager with over a decade of experience delivering high-impact customer support, online moderation, and administrative operations across AI-adjacent startups, NGOs, and international development programs. I excel at conflict de-escalation, enforcing community guidelines, and turning community trends into actionable insights. I thrive in remote, fast-paced environments and enjoy collaborating across teams to improve product and program outcomes. In my work, I focus on building positive digital ecosystems, translating feedback into practical improvements, and ensuring documentation and processes stay accurate and scalable.

Available to hire

I am a dedicated Community Manager with over a decade of experience delivering high-impact customer support, online moderation, and administrative operations across AI-adjacent startups, NGOs, and international development programs. I excel at conflict de-escalation, enforcing community guidelines, and turning community trends into actionable insights. I thrive in remote, fast-paced environments and enjoy collaborating across teams to improve product and program outcomes.

In my work, I focus on building positive digital ecosystems, translating feedback into practical improvements, and ensuring documentation and processes stay accurate and scalable.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Senior Music Producer at SoundWave Studios

March 1, 2017 - Present

Led the production of over 100 music projects across various genres. Collaborated closely with artists and technicians to produce chart-topping albums. Managed the studio's workflow and mentored junior producers to maintain high-quality output.

Audio Engineer at Harmony Records

February 28, 2017 - August 19, 2025

Handled audio mixing and mastering for numerous successful independent and signed artists. Worked closely with composers and arrangers to ensure sonic clarity and balance in all tracks. Maintained and optimized audio equipment for peak performance.

Marketing Strategist at Innovative Solutions Marketing

May 1, 2017 - Present

Developed and executed marketing strategies for clients, including digital campaigns, social media management, and content creation. Collaborated with clients to align marketing initiatives with business goals, resulting in increased brand awareness and online engagement.

Content Creator at Freelance

April 30, 2017 - August 19, 2025

Produced engaging content for websites, blogs, and social media platforms. Managed editorial calendars, optimized copy for SEO, and worked closely with clients to ensure brand consistency across all platforms.

Executive Assistant at Salt and Einstein Ltd (Business Consultancy)

January 1, 2011 - January 1, 2013

Managed client email communications, upheld professional standards, and supported operational workflows by maintaining accurate records and assisting in internal team coordination.

Project Assistant at EU / Civipol (International Development Program)

January 1, 2015 - January 1, 2019

Managed high-volume email correspondence for multi-country programs, resolved complex participant issues with sensitivity, and maintained detailed databases supporting monitoring activities.

Project Manager at Strategy & Innovation for Development Initiative

January 1, 2016 - January 1, 2019

Coordinated community-focused programs, moderated engagement spaces for volunteers and beneficiaries, handled conflicts promptly, and tracked outreach metrics in a fast-paced environment.

Product Manager / Scrum Master at Paylockr International Limited

January 1, 2021 - January 1, 2023

Direct user support, online community moderation, de-escalation of disputes, and data-driven suggestions for product and process improvements; maintained accurate user documentation.

Monitoring & Evaluation Officer at I Am Change (Civil Society Organization)

January 1, 2024 - January 1, 2025

Acted as a liaison for community members, moderated platforms to promote inclusive interactions, analyzed feedback data, and produced reports shaping outreach strategies.