Available to hire
Dedicated and customer-focused professional with hands-on experience in passenger service and airport operations. I am certified in Passenger Ground Service with hands-on internship experience at Sharjah International Airport, and I have hands-on skills in check-in, passenger support, and baggage handling.
Known for effective communication, critical thinking, teamwork, and attention to detail. I excel at time management, handling inquiries, and delivering positive customer service experiences that keep travelers informed and satisfied.
Experience Level
Language
English
Intermediate
Tagalog
Fluent
Work Experience
Passenger Ground Service Intern at Dornier Technology Inc.
January 31, 2024 - September 3, 2025Delivered personalized passenger support during check-in and flight queries, ensuring a smooth and professional travel experience. Handled ticketing, special assistance requests, and baggage-related concerns while maintaining high standards of service and customer satisfaction. Contributed to continuous improvement initiatives related to maintenance processes and safety, repairing airframe, engines, landing gear, hydraulics, pneumatic, fuel systems, flight controls, and other mechanical and electrical components under senior technician guidance. Documented all maintenance actions and discrepancies accurately in logs and digital systems while adhering strictly to aviation maintenance practices and safety protocols.
Passenger Ground Service at Sharjah Airport
July 1, 2025 - PresentAssisted in performing scheduled and unscheduled aircraft maintenance inspections (A-checks, B-checks, C-checks, D-checks). Coordinated with ground operations teams to manage passenger flow, resolve issues, and ensure compliance with airport safety and service protocols. Collaborated with different offices for work efficiency in the hangar and adhered to all safety protocols, including use of personal protective equipment, proper tool handling, and hazardous material procedures.
Office Clerk at Commission on Election, Philippines
June 30, 2022 - September 3, 2025Supported all events of the Philippine Drum and Lyre Corps Associates Incorporated. Conducted seminars on music theories to enhance student knowledge, taught students proper drill and cadence for improved performance, and developed clear practice schedules leading to efficient rehearsals. Promoted a collaborative work environment enhancing productivity. Assisted in event planning contributing to successful corporate functions, daily task assistance promoting team spirit and cooperation, and resolved complex technical issues using advanced troubleshooting. Maintained transparency while managing ballot boxes and counting votes, verified voters' identities to maintain integrity, managed office supplies and inventory, prepared documents such as reports and correspondence, operated office equipment, maintained a clean and organized workspace, greeted visitors, addressed inquiries, provided support to internal teams and customers, recorded expenses, processed invoices, and assisted with basi
Marching Band Music Director (Trainer/Arranger) at Philippine Drum and Lyre Associates Inc.
April 30, 2025 - September 3, 2025Conducted rehearsals to ensure harmonious ensemble performances. Selected appropriate music pieces resulting in captivating performances. Oversaw audition processes selecting talented musicians for productions. Ensured fair elections by overseeing all polling activities. Responsible for Vote Counting Machine technical issues.
Office Clerk at Commission on Elections (Philippines)
June 1, 2022 - October 1, 2025General admin support: managing office supplies and inventory, preparing documents (reports, presentations, correspondence), operating office equipment (copiers, scanners), greeting visitors, addressing inquiries, and providing support to internal teams, customers, or clients. Recording expenses, processing invoices, or assisting with basic bookkeeping.
Education
Bachelor of Science in Avionics Technology at PATTS College of Aeronautics, Philippines
January 11, 2030 - September 3, 2025Bachelor of Science in Avionics Technology at PATTS College of Aeronautics
January 11, 2030 - October 1, 2025Qualifications
IATA Passenger Ground Services Certification
July 21, 2025 - August 21, 2025Certified in Passenger Ground Service
January 11, 2030 - October 1, 2025Industry Experience
Transportation & Logistics, Travel & Hospitality, Government, Education, Media & Entertainment, Professional Services
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