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Enisha Dowd

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Language

English
Fluent

Work Experience

Sales Coworker II at IKEA Inc.
July 1, 2024 - Present
Support sales floor operations by maintaining well-stocked, organized and visually appealing displays in line with IKEA's merchandising standards. Assist customers with locating products, explain features and offering alternatives, contributing to increased customer satisfaction. Apply knowledge of IKEA wardrobe systems to help customers with personalized closet systems.
Barista at Starbucks Inc.
March 1, 2023 - May 1, 2024
Delivered fast, friendly and personalized customer service in a high-volume cafe environment while adhering to Starbucks quality and safety standards. Balanced efficiency and accuracy in cash handling, operating POS systems and processing mobile/digital orders. Handled challenging customer situations with professionalism, resolving issues quickly to maintain loyalty and satisfaction.
Sales Associate at Meijer Inc.
December 1, 2020 - February 1, 2023
Collaborated with team members across departments to ensure smooth daily operations, stock replenishment and timely solution of customer needs. Recognized for reliability and teamwork by consistently meeting sales floor goals and supporting colleagues during high-volume periods. Trained and mentored new partners in company procedures, RDT management and customer service practices.
Volunteer at Su Casa/ Frida’s Kitchen
June 1, 2017 - Present
Cook, serve food, and hand out clothing to the homeless. Coordinate collaborations between Su Casa and other local organizations.

Education

Bachelor of Science in Business at Indiana University, Kelley School of Business
August 1, 2024 - March 8, 2026
Bachelor of Arts at Columbia College Chicago
August 1, 2023 - May 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Non-Profit Organization, Professional Services