Available to hire
Hi, I’m Nuno Ricardo Candeias. I’m a detail-oriented data annotator and content reviewer with experience across AI labeling, moderation, and remote customer support roles. I thrive on delivering accurate, well-organized work and enjoy improving processes in fast-paced teams.
I’m fluent in Portuguese and English with professional Spanish, and I’m passionate about helping AI systems learn better through high-quality data. I enjoy collaborating across departments to ensure customer needs are understood and met while maintaining high standards of quality and efficiency.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Portuguese
Fluent
English
Fluent
Spanish; Castilian
Advanced
Work Experience
Content Reviewer at Analyte AI
January 1, 2025 - October 24, 2025Reviewed, classified and moderated content; improved quality and efficiency.
Data Annotator at Thoth AI
January 1, 2025 - PresentLabeling and tagging images and texts to categorize data for AI model training.
Content Reviewer Analyst at Accenture
January 1, 2025 - October 24, 2025Reviewed, classified and moderated content and improved quality and efficiency.
Data Annotator at Thoth AI
January 1, 2025 - PresentWrote, translated and utilized labeling tools to categorize images and texts for training AI models.
CSA Advisor at TP
December 1, 2023 - October 24, 2025Remote management of customer requests regarding the use and proper functioning of medical devices using Salesforce and other tools.
Content Reviewer at Majorel
July 1, 2023 - October 24, 2025Analyzed digital content according to client specifications; organized and supported engagement activities.
Content Analyst at Majorel
July 1, 2023 - October 24, 2025Analyzed digital content according to clients' specifications.
Customer Support Administrative at Werfen
November 30, 2019 - October 24, 2025Organized and supported several departments and customers, and logged client orders and requests.
Customer Support Administrator at Werfen
November 1, 2019 - October 24, 2025Supported several departments and customers; logged client orders and requests.
Customer Service Advisor at Farfetch
August 1, 2019 - October 24, 2025Provided customer service and product support to luxury customers worldwide.
Customer Service Advisor at Farfetch
August 1, 2019 - October 24, 2025Provided first-class support to luxury customers worldwide, managed Zendesk, CRM and other tools.
Case Manager - Change Management at Nokia
November 1, 2018 - October 24, 2025Managed support projects for Nordic Telecoms; tracked milestones, deadlines and issues daily.
Case Manager (Change Management) at Nokia
November 1, 2018 - October 24, 2025Managed support projects for Nordic Telecoms and monitored SLAs (milestones, deadlines, issues) on a daily basis.
Education
Associate Degree in History at Universidade Aberta, Lisbon
January 11, 2030 - October 24, 2025TV & Video Production Certification at Strode's College, UK
January 11, 2030 - October 24, 2025Associate Degree at Universidade Aberta, Lisbon
January 11, 2030 - October 24, 2025Certificate in TV & Video Production at Strode's College, UK
January 11, 2030 - October 24, 2025Qualifications
TV & Video Production Certification
January 11, 2030 - October 24, 2025Associate Degree
January 11, 2030 - October 24, 2025Certificate in TV & Video Production
January 11, 2030 - October 24, 2025Industry Experience
Software & Internet, Professional Services, Telecommunications, Media & Entertainment, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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