I am a virtual executive assistant with 11+ years of experience supporting entrepreneurs and leadership teams, helping to streamline operations, improve workflows, and coordinate high-level administrative processes across remote environments. Known for reliability, fast implementation, and delivering consistent results, I excel at calendar and inbox management, project coordination, SOP creation, CRM/database management, and email marketing support, using tools like Asana, ClickUp, Trello, HubSpot, and ActiveCampaign to keep teams aligned and productive.

Mercedes'

I am a virtual executive assistant with 11+ years of experience supporting entrepreneurs and leadership teams, helping to streamline operations, improve workflows, and coordinate high-level administrative processes across remote environments. Known for reliability, fast implementation, and delivering consistent results, I excel at calendar and inbox management, project coordination, SOP creation, CRM/database management, and email marketing support, using tools like Asana, ClickUp, Trello, HubSpot, and ActiveCampaign to keep teams aligned and productive.

Available to hire

I am a virtual executive assistant with 11+ years of experience supporting entrepreneurs and leadership teams, helping to streamline operations, improve workflows, and coordinate high-level administrative processes across remote environments.

Known for reliability, fast implementation, and delivering consistent results, I excel at calendar and inbox management, project coordination, SOP creation, CRM/database management, and email marketing support, using tools like Asana, ClickUp, Trello, HubSpot, and ActiveCampaign to keep teams aligned and productive.

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Experience Level

Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Virtual Executive Assistant at Upwork
January 1, 2014 - Present
Provided comprehensive executive-level administrative support for multiple entrepreneurs and leadership teams, including calendar management, inbox coordination, research, and high-volume task handling. Streamlined operations and implemented efficient processes in remote environments to improve task completion and workflow efficiency. Maintained organized systems for reports, documents, and data to support ongoing business needs.
Client Success Admin at The Wisdom Group
January 1, 2023 - August 1, 2025
Managed executive calendars and inboxes, workflow optimization, project coordination, SOP creation and documentation, CRM & database management, and data organization. Provided email marketing support using ActiveCampaign and HubSpot. Organized internal documents and task tracking, supported business growth initiatives, and coordinated tools (Asana, ClickUp, Trello) to ensure smooth remote collaboration.

Education

Add your educational history here.

Qualifications

Associate's degree in System Design and Programming
January 1, 2001 - December 31, 2003

Industry Experience

Professional Services, Software & Internet

Experience Level

Expert
Expert
Intermediate

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