I am an AI Automation and Agentic Workflow Specialist with 5+ years of hands-on experience building and maintaining business workflows, AI-powered automations, and API integrations across operations, support, and internal teams — spanning Africa and Europe. I'm skilled in designing practical automation systems, improving process efficiency, and supporting daily workflow execution using tools like n8n, AI model integrations, and modern web-based workflow interfaces.

Moses Eragbai

I am an AI Automation and Agentic Workflow Specialist with 5+ years of hands-on experience building and maintaining business workflows, AI-powered automations, and API integrations across operations, support, and internal teams — spanning Africa and Europe. I'm skilled in designing practical automation systems, improving process efficiency, and supporting daily workflow execution using tools like n8n, AI model integrations, and modern web-based workflow interfaces.

Available to hire

I am an AI Automation and Agentic Workflow Specialist with 5+ years of hands-on experience building and maintaining business workflows, AI-powered automations, and API integrations across operations, support, and internal teams — spanning Africa and Europe.

I’m skilled in designing practical automation systems, improving process efficiency, and supporting daily workflow execution using tools like n8n, AI model integrations, and modern web-based workflow interfaces.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Work Experience

AI Automation Engineer at Uptalent Connect
January 1, 2024 - Present
Designed and deployed 12+ AI-powered automation workflows using ChatGPT API, Claude API, and custom ML models, reducing manual processing time by 70%. Led implementation of intelligent document processing systems using OCR and NLP technologies, processing over 35,000 documents monthly with 96% accuracy. Developed custom AI chatbots and virtual assistants that improved customer service response times by 85% and increased satisfaction scores by 48%. Architected end-to-end automation pipelines integrating Zapier, Make.com, and n8n with enterprise systems including HubSpot, Zoho, and Zendesk. Trained and mentored a team of 4 automation engineers on AI/ML best practices and implementation strategies. Collaborated with stakeholders to identify automation opportunities, resulting in $450K+ annual cost savings and 40% productivity increase.
Automation Specialist at V Connect
June 1, 2021 - December 31, 2023
Designed and implemented automated workflows for customer onboarding and support processes, reducing response time by 60%. Built CRM automation systems using Zapier and custom scripts that streamlined lead management and follow-up sequences. Developed automated reporting dashboards that tracked key performance metrics across sales and customer success teams. Created email marketing automation campaigns that increased engagement rates by 45% and conversion rates by 30%. Integrated multiple business tools including Salesforce, HubSpot, and Google Workspace to eliminate manual data entry. Optimized data synchronization processes between platforms, reducing data discrepancies by 70% and improving overall system reliability.

Education

Bachelor of Science in Physiology at Ambrose Alli University
January 11, 2030 - January 1, 2013

Qualifications

Process Optimization
January 11, 2030 - March 6, 2026
Product Design - BYOL
January 11, 2030 - March 6, 2026
Cloud Practitioner - AWS
January 11, 2030 - March 6, 2026
Advanced Automation Developer - UiPath
January 11, 2030 - March 6, 2026
Prompt Engineering Specialist
January 11, 2030 - March 6, 2026
Customer Success Specialist - Udemy
January 11, 2030 - March 6, 2026
Digital Marketing Expert - IIDM
January 11, 2030 - March 6, 2026
Staff of the Year 2020
January 11, 2030 - March 6, 2026
Staff of the Year 2022
January 11, 2030 - March 6, 2026

Industry Experience

Software & Internet, Professional Services