Creative, audience-focused and detail-driven professional with experience in fast-paced customer-facing environments and a strong interest in social media, music culture, and digital storytelling. Confident in supporting team operations, maintaining high standards under pressure, and engaging diverse audiences through distinct, brand-aligned communication. Highly adaptable, collaborative, and eager to contribute to the development of impactful content, fan engagement, and social-first marketing strategies within a dynamic music industry environment. I'm drawn to creative promotion, lifestyle branding, and the ways entertainment and marketing connect with audiences across multiple platforms. See more about this in the 'Side Quest' tab in my portfolio.

Erin Hartley

Creative, audience-focused and detail-driven professional with experience in fast-paced customer-facing environments and a strong interest in social media, music culture, and digital storytelling. Confident in supporting team operations, maintaining high standards under pressure, and engaging diverse audiences through distinct, brand-aligned communication. Highly adaptable, collaborative, and eager to contribute to the development of impactful content, fan engagement, and social-first marketing strategies within a dynamic music industry environment. I'm drawn to creative promotion, lifestyle branding, and the ways entertainment and marketing connect with audiences across multiple platforms. See more about this in the 'Side Quest' tab in my portfolio.

Available to hire

Creative, audience-focused and detail-driven professional with experience in fast-paced customer-facing environments and a strong interest in social media, music culture, and digital storytelling.
Confident in supporting team operations, maintaining high standards under pressure, and engaging diverse audiences through distinct, brand-aligned communication. Highly adaptable, collaborative, and eager to contribute to the development of impactful content, fan engagement, and social-first marketing strategies within a dynamic music industry environment. I’m drawn to creative promotion, lifestyle branding, and the ways entertainment and marketing connect with audiences across multiple platforms. See more about this in the ‘Side Quest’ tab in my portfolio.

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Language

English
Fluent

Work Experience

Cinema Supervisor at Reading Cinemas NZ
January 1, 2021 - January 1, 2025
Overseeing cinema operations, customer service, and staff coordination across screenings and events.
Sales Assistant at Stirling Sports Hornby
January 1, 2025 - January 1, 2026
Assisted customers, supported sales targets, maintained store presentation and stock management.
Forecourt Concierge & CSR at Z Energy
January 1, 2018 - January 1, 2021
Front-of-house customer service, safety and security, CSR initiatives and client liaison.

Education

NCEA Level 3 at Otago Girls' High School
January 1, 2015 - January 1, 2019
Bachelor of Arts at University of Otago
January 1, 2021 - January 1, 2024
Diploma in Digital Media & Design at Yoobee College
January 1, 2025 - January 1, 2026

Qualifications

NCEA Level 3
January 1, 2015 - January 1, 2019
Bachelor of Arts in Film, Media & Communications (Major in Film, Media & Communications)
January 1, 2021 - January 1, 2024
Diploma in Digital Media & Design
January 1, 2025 - January 1, 2026

Industry Experience

Media & Entertainment, Retail, Education, Professional Services