Erja Liçollari

Available to hire

Language

Albanian
Fluent
English
Fluent
Spanish; Castilian
Advanced

Work Experience

Senior shop worker at Mudita Colours
September 1, 2020 - February 28, 2022
Provided customer service, assisted customers in product selection, managed stock and store presentation, processed transactions and returns, and supported daily store operations to ensure a welcoming shopping environment.
Skin Care Shop assistant at Ada Herbs
March 1, 2022 - May 15, 2022
Assisted customers in skincare product selection, answered inquiries, maintained store displays, and supported sales goals in a busy beauty shop.
Bookstore Attendant at Bookland
July 15, 2022 - Present
Provided excellent customer service, helped customers locate books, offered personalized recommendations, restocked shelves, maintained a clean and inviting store environment, handled transactions and returns, and supported promotions and events.
Book Fair Attendant at Book Fair, Living Publications
November 16, 2022 - November 20, 2022
Supported bookstore events, assisted attendees, managed book displays and logistics during the Book Fair.
Social services worker at General Directory Of National Social Service
February 1, 2023 - March 31, 2024
Provided support to individuals, families, and communities facing challenges; assessed needs, developed care plans, connected clients to resources, and advocated for social change.
Social Media Manager at Bibliophage Bookclub, Erjasjournal
January 1, 2023 - Present
Managed social media content and community engagement for book clubs and publications, creating on‑brand posts and coordinating online presence.
Junior Graphic Designer at Oz Marketing
June 2, 2025 - Present
Created clean, on-brand social posts (feeds, carousels, Stories/Reels) using Adobe Illustrator, Photoshop and Canva; prepared ready‑to‑publish files; focused on typography, color, and reusable templates for multiple platforms.

Education

High School Diploma at "Asim Vokshi" Foreign language high school
September 15, 2014 - July 12, 2017
MSc in Diplomacy and International Relation at University of Tirana, Institute of European Studies, Albania
November 8, 2021 - July 20, 2023
BA in Journalism and Communication at University of Tirana, Faculty of History and Philology, Albania
September 5, 2017 - July 23, 2020
High School Diploma at Asim Vokshi Foreign Language High School
September 15, 2014 - July 12, 2017
MSc in Diplomacy and International Relation at University of Tirana, Institute of European studies
November 8, 2021 - July 20, 2023
BA in Journalism and Communication at University of Tirana, Faculty of History and Philology
September 5, 2017 - July 23, 2020

Qualifications

Certificate for participating and completing the course 'EU Enlargement and the Western Balkans, Jean Monnet Chair project OwnEU'
March 15, 2022 - May 15, 2022
Certificate for participating in the International Scientific Conference 'EU enlargement and the Western Balkans: Current challenges and prospects'
January 19, 2023 - January 20, 2023
Graphic Design
October 3, 2024 - December 19, 2024
Intern Project (Graphic Design)
January 14, 2025 - February 15, 2025
Graphic Design Specialization/ Coursera Graphic Design Specialization, Adobe Illustrator, Photoshop and Indesign
October 1, 2025 - December 4, 2025
EU Enlargement and the Western Balkans, Jean Monnet Chair project OwnEU certificate
March 15, 2022 - May 15, 2022
International Scientific Conference certificate: EU enlargement and the Western Balkons: Current challenges and prospects
January 19, 2023 - January 20, 2023
Graphic Design
October 3, 2024 - December 19, 2024
Intern Project (Graphic Design)
January 14, 2025 - February 15, 2025
Graphic Design Specialization / Coursera: Adobe Illustrator, Photoshop and InDesign
October 1, 2025 - December 4, 2025

Industry Experience

Retail, Education, Media & Entertainment, Professional Services, Non-Profit Organization, Software & Internet