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Hi, I'm Ermins Kuznecovs, a project management and QA-driven professional with experience in travel, sales, and managing high-value client relationships. I currently lead a project team of 25+ professionals, coordinating daily operations, overseeing reporting processes, and managing communication between departments and country managers. I integrate AI tools to automate quality assurance, minimize manual errors, and drive company growth initiatives. I develop and manage reporting systems, analyze performance data, and deliver actionable insights to directors, managers, and key stakeholders. I launch and manage new projects supporting local and global initiatives to drive sales team performance and enhance service delivery. I excel at turning performance data into actionable insights for directors and managers, launching new projects, building strong client relationships, and mentoring teams to raise service delivery. I'm passionate about continuous learning and applying AI solutions to improve operational efficiency.…Hi, I'm Ermins Kuznecovs, a project management and QA-driven professional with experience in travel, sales, and managing high-value client relationships. I currently lead a project team of 25+ professionals, coordinating daily operations, overseeing reporting processes, and managing communication between departments and country managers. I integrate AI tools to automate quality assurance, minimize manual errors, and drive company growth initiatives. I develop and manage reporting systems, analyze performance data, and deliver actionable insights to directors, managers, and key stakeholders. I launch and manage new projects supporting local and global initiatives to drive sales team performance and enhance service delivery. I excel at turning performance data into actionable insights for directors and managers, launching new projects, building strong client relationships, and mentoring teams to raise service delivery. I'm passionate about continuous learning and applying AI solutions to improve operational efficiency.

Ermins Kuznecovs

Project Manager, Production Manager, Production Coordinator, +2

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Hi, I'm Ermins Kuznecovs, a project management and QA-driven professional with experience in travel, sales, and managing high-value client relationships. I currently lead a project team of 25+ professionals, coordinating daily operations, overseeing reporting processes, and managing communication between departments and country managers. I integrate AI tools to automate quality assurance, minimize manual errors, and drive company growth initiatives. I develop and manage reporting systems, analyze performance data, and deliver actionable insights to directors, managers, and key stakeholders. I launch and manage new projects supporting local and global initiatives to drive sales team performance and enhance service delivery. I excel at turning performance data into actionable insights for directors and managers, launching new projects, building strong client relationships, and mentoring teams to raise service delivery. I'm passionate about continuous learning and applying AI solutions to improve operational efficiency.…Hi, I'm Ermins Kuznecovs, a project management and QA-driven professional with experience in travel, sales, and managing high-value client relationships. I currently lead a project team of 25+ professionals, coordinating daily operations, overseeing reporting processes, and managing communication between departments and country managers. I integrate AI tools to automate quality assurance, minimize manual errors, and drive company growth initiatives. I develop and manage reporting systems, analyze performance data, and deliver actionable insights to directors, managers, and key stakeholders. I launch and manage new projects supporting local and global initiatives to drive sales team performance and enhance service delivery. I excel at turning performance data into actionable insights for directors and managers, launching new projects, building strong client relationships, and mentoring teams to raise service delivery. I'm passionate about continuous learning and applying AI solutions to improve operational efficiency.

Available to hire

Hi, I’m Ermins Kuznecovs, a project management and QA-driven professional with experience in travel, sales, and managing high-value client relationships. I currently lead a project team of 25+ professionals, coordinating daily operations, overseeing reporting processes, and managing communication between departments and country managers. I integrate AI tools to automate quality assurance, minimize manual errors, and drive company growth initiatives. I develop and manage reporting systems, analyze performance data, and deliver actionable insights to directors, managers, and key stakeholders. I launch and manage new projects supporting local and global initiatives to drive sales team performance and enhance service delivery.

I excel at turning performance data into actionable insights for directors and managers, launching new projects, building strong client relationships, and mentoring teams to raise service delivery. I’m passionate about continuous learning and applying AI solutions to improve operational efficiency.

Work Experience

Project Manager (QMEL) at Trevolution

January 1, 2025 - Present

Lead a project team of 25+ professionals, coordinating daily operations, overseeing reporting processes, and managing communication between departments and country managers. Integrate AI and monitoring tools to automate quality assurance, minimize manual errors, and drive growth initiatives. Develop and manage reporting systems, analyze performance data, and deliver actionable insights to directors, managers, and key stakeholders. Launch and manage new projects supporting local and global initiatives to drive sales team performance and enhance service delivery.

Senior Travel Agent at Skylux Travel

April 1, 2018 - December 1, 2024

Managed a portfolio of high-value clients; provided expert advice on travel options, itineraries, and accommodations to meet client needs and preferences. Managed bookings and reservations for flights, hotels, car rentals, and other travel-related services to ensure a seamless travel experience for clients. Resolved issues before, during, or after travel to guarantee client satisfaction.

Passenger Service Agent at Riga International Airport

August 1, 2013 - April 1, 2018

Coordinated passenger check-in, boarding processes, and baggage handling, ensuring smooth operations and compliance with airline regulations. Resolved flight disruptions, passenger issues, and last-minute schedule changes while maintaining professionalism and high service standards. Used airline systems for purchase, reissue, and revalidation of passenger tickets.