Hi, I'm Erwin Llanzana, a highly organized and detail-oriented professional with 8+ years of experience in sales, admin, and customer communications. I excel at coordinating client communications, managing CRM platforms, and delivering reliable support that helps teams hit targets. I am known for delivering efficient, results-driven support with professionalism and initiative. Currently pursuing a Bachelor of Public Administration through Open University System (Weekend Online Schooling) and based in Metro Manila, Philippines, I bring a proactive mindset, strong communication, and a willingness to take on new challenges in fast-paced environments.…

Erwin Llanzana

Hi, I'm Erwin Llanzana, a highly organized and detail-oriented professional with 8+ years of experience in sales, admin, and customer communications. I excel at coordinating client communications, managing CRM platforms, and delivering reliable support that helps teams hit targets. I am known for delivering efficient, results-driven support with professionalism and initiative. Currently pursuing a Bachelor of Public Administration through Open University System (Weekend Online Schooling) and based in Metro Manila, Philippines, I bring a proactive mindset, strong communication, and a willingness to take on new challenges in fast-paced environments.…

Available to hire

Hi, I’m Erwin Llanzana, a highly organized and detail-oriented professional with 8+ years of experience in sales, admin, and customer communications. I excel at coordinating client communications, managing CRM platforms, and delivering reliable support that helps teams hit targets. I am known for delivering efficient, results-driven support with professionalism and initiative.

Currently pursuing a Bachelor of Public Administration through Open University System (Weekend Online Schooling) and based in Metro Manila, Philippines, I bring a proactive mindset, strong communication, and a willingness to take on new challenges in fast-paced environments.

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Language

English
Intermediate

Work Experience

Sales Supervisor at King's Safetynet, Inc.
August 30, 2023 - Present
- Lead and supervise the sales team - Oversee client communications, follow-ups, and lead tracking via CRM platforms (ERP Systems) - Prepare and submit daily and weekly sales reports, proposals, and quotations - Perform tasks such as email management, calendar scheduling, and data entry - Coordinate with logistics and inventory teams to ensure timely order fulfillment - Support online customer inquiries through emails and chats
Technical Sales Professional at Timberpro
October 1, 2022 - July 15, 2023
- Assist in managing and tracking sales leads using CRM tools (Salesforce) - Provide technical service information to potential and existing clients via emails and chats - Schedule and coordinate client meetings, product demos, and follow-ups - Prepare sales proposals, quotes, and technical documentation in collaboration with the sales team - Perform data entry, email management, and calendar organization.
Licensed Insurance Agent at Sun Life of Canada (Philippines), Inc.
August 22, 2020 - October 10, 2022
- Assist clients with insurance inquiries, quotes, policy renewals, and claims processing - Provide administrative support including data entry, email follow-ups, and appointment scheduling - Maintain and update client records in CRM Prepare and send proposals, coverage summaries, and renewal reminders - Respond to client emails and messages promptly in a professional manner
Sales Officer at Paloo Financing, Inc.
September 9, 2018 - August 30, 2020
- Promote financing products and assist clients through the application and approval process - Coordinate with credit and documentation teams to ensure timely loan processing - Prepare and submit daily sales activity and loan conversion reports
Sales Associate at HC Consumer Finance Philippines, Inc.
October 1, 2017 - June 1, 2018
- Assist customers in applying loan for gadgets, appliances, and other consumer products - Guide clients through digital applications - Update and track loan applications - Generate and submit daily sales performance
Sales Associate at Home Credit Philippines
January 1, 2017 - January 1, 2018
Assisted clients with financing inquiries; promoted financing products and guided clients through the loan application and approval process. Coordinated with credit and documentation teams to ensure timely loan processing. Prepared and submitted daily sales activity and loan conversion reports; contributed to customer support through data entry and client scheduling.
Licensed Insurance Agent at Sun Life Financial
January 1, 2020 - January 1, 2022
Assisted clients with inquiries, quotes, policy renewals, and claims processing. Provided administrative support including data entry, email follow-ups, and appointment scheduling. Maintained and updated client records in CRM; prepared and sent proposals, coverage summaries, and renewal reminders. Responded to client emails and messages promptly in a professional manner.
Sales Supervisor at King's Safety Net, Inc.
January 1, 2023 - Present
Lead and supervise the sales team; oversee client communications, follow-ups, and lead tracking via CRM platforms (ERP systems). Prepare and submit daily and weekly sales reports, proposals, and quota calculations. Perform tasks such as email management, calendar scheduling, and data entry. Coordinate with logistic and inventory teams to ensure timely order fulfillment and support online customer inquiries through emails and chat.

Education

Bachelor of Public Administration at Polytechnic University of the Philippines (Open University System)
September 7, 2024 - October 1, 2028
The PUP Open University System (PUP OUS), also called "Pamantasang Bayan," is the distance education arm of the Polytechnic University of the Philippines, providing flexible, affordable higher education for those unable to attend traditional classes, using online learning, independent study, and multimedia to serve working professionals, parents, and remote learners with degree and non-degree programs.
Bachelor of Public Administration at Open University System
January 1, 2024 - December 29, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Financial Services, Retail, Healthcare, Wholesale & Distribution, Other