Esther Thaulo

Processed and analysed patient samples across haematology, microbiology, biochemistry and parasitology; recorded, verified and reported results into patient records and laboratory information systems with accurate formatting. Maintained strict confidentiality of sensitive patient information. Met same-day and same-hour turnaround times for emergency and critical results. Prepared laboratory reports, quality control logs and monthly summaries. Managed reagent stock and consumables to prevent shortages. Trained and mentored students on clinical attachment and oriented new staff; communicated with clinicians, nurses and patients in English and Chichewa and supported Portuguese-speaking patients when needed.

Supported laboratory testing and specimen handling for the Malawi Population-based HIV Impact Assessment (MPHIA), following survey protocols for sample collection, labelling, testing and result recording to maintain data quality; communicated procedures and results to survey participants in English and Chichewa with sensitivity and professionalism.

Supported specimen handling and laboratory testing for the Malawi Population-based HIV Impact Assessment (MPHIA), following strict survey protocols for sample collection, labeling, testing and result recording. Maintained data quality across a large-scale national study. Communicated test procedures and results to survey participants with sensitivity and professionalism in English and Chichewa.