I am an experienced Operations and Data Analytics professional with 8+ years of experience in operations management, administration, business support, process coordination, reporting, and service delivery. Throughout my career, I have been responsible for managing day-to-day operations, coordinating teams and resources, maintaining records and documentation, supporting recruitment and onboarding, coordinating vendors and service providers, monitoring quality and compliance, and ensuring smooth and efficient business operations.
In my previous role as an Operations Manager, I developed strong experience in team coordination, workforce management, operational planning, customer and stakeholder communication, quality assurance, documentation, and process improvement. I have worked in fast-paced environments where organization, problem-solving, accountability, and the ability to manage multiple priorities are essential.
Alongside my operations experience, I have developed strong data and reporting capabilities, with practical knowledge of Microsoft Excel, SQL, Power BI, Tableau, and Python. I have created KPI and MIS reports, dashboards, data visualizations, and management reports to identify trends, monitor performance, and support data-driven decision-making.
I hold a B.Tech in Electronics and Communication Engineering and a Postgraduate qualification in Artificial Intelligence and Machine Learning. I am also continuously developing my skills in data analytics, business intelligence, process improvement, and technology.
What makes me stand out is the combination of practical operations experience and analytical skills. I can understand operational challenges from a business perspective while also using data to identify opportunities, improve processes, monitor KPIs, and support better decisions.
I am a reliable, organized, adaptable, and results-oriented professional who enjoys taking ownership, solving problems, working with people, and continuously improving the way businesses operate. I am open to opportunities in Operations Management, Business Support, Project Coordination, Data Analytics, MIS/Reporting, Business Analysis, and related roles where I can contribute my experience and continue to grow professionally.
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Designed a Tableau dashboard analyzing employee attendance, performance
ratings, and attrition trends. Applied calculated fields and visual analytics to
uncover workforce patterns and high-risk attrition groups. Delivered insights that
supported HR planning, employee engagement strategies, and organizational
decision-making.
Developed an interactive Power BI dashboard to evaluate patient satisfaction and
waiting-time efficiency across healthcare units. Transformed and modeled patient
feedback data using Power Query and DAX measures. Identified service
bottlenecks and satisfaction drivers, enabling data-driven improvements in patient
experience.
Analyzed multi-branch restaurant sales using Excel to identify revenue trends,
peak hours, and transaction patterns. Cleaned and structured raw datasets using
advanced formulas, PivotTables, and data validation techniques. Built visual
dashboards to compare branch performance and support operational decision
making.
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