Evelyn

Provided customer support by managing reservations, modifications, and additional services using Amadeus/Altea software.

Updated the company website, managed stock levels, kept the ERP up-to-date, and strategically planned to boost revenue and cut costs. Configured Microsoft Dynamics 365 Business Central ERP and performed data analysis for decision-making. Ensured clear and effective communication with clients, resolved issues efficiently, and maintained high customer satisfaction. Performed detailed audits to ensure accuracy and compliance of the product catalog, using data analysis tools to detect errors and inconsistencies.