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I am a passionate artists with a traditional, fine arts university education and a specialization in digital illustration. I excel at designing unique character concepts for stories and games and don't shy away from experimenting with a variety of visual styles in order to achieve a specific aesthetic. While I believe that A.I. can be a useful tool to simplify mundane everyday tasks, I do not believe that it should ever replace the creative process of a human being. My creations will always be 100% authentic and human-made.…I am a passionate artists with a traditional, fine arts university education and a specialization in digital illustration. I excel at designing unique character concepts for stories and games and don't shy away from experimenting with a variety of visual styles in order to achieve a specific aesthetic. While I believe that A.I. can be a useful tool to simplify mundane everyday tasks, I do not believe that it should ever replace the creative process of a human being. My creations will always be 100% authentic and human-made.

Franziska Dietl

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I am a passionate artists with a traditional, fine arts university education and a specialization in digital illustration. I excel at designing unique character concepts for stories and games and don't shy away from experimenting with a variety of visual styles in order to achieve a specific aesthetic. While I believe that A.I. can be a useful tool to simplify mundane everyday tasks, I do not believe that it should ever replace the creative process of a human being. My creations will always be 100% authentic and human-made.…I am a passionate artists with a traditional, fine arts university education and a specialization in digital illustration. I excel at designing unique character concepts for stories and games and don't shy away from experimenting with a variety of visual styles in order to achieve a specific aesthetic. While I believe that A.I. can be a useful tool to simplify mundane everyday tasks, I do not believe that it should ever replace the creative process of a human being. My creations will always be 100% authentic and human-made.

Available to hire

I am a passionate artists with a traditional, fine arts university education and a specialization in digital illustration. I excel at designing unique character concepts for stories and games and don’t shy away from experimenting with a variety of visual styles in order to achieve a specific aesthetic. While I believe that A.I. can be a useful tool to simplify mundane everyday tasks, I do not believe that it should ever replace the creative process of a human being. My creations will always be 100% authentic and human-made.

Skills

Illustration

Freehand Digital Illustration

Adobe Photoshop

Character Design

Tattoo Design

Experience Level

Illustration

Expert

Freehand Digital Illustration

Expert

Expert

Expert

Intermediate

Intermediate

Beginner

Language

English

Fluent

German

Fluent

Work Experience

Customer Support Specialist at Tellent

January 1, 2024 - Present

Provide friendly first-line customer support through the Intercom ticketing system. Localize Help Center articles and macros, collaborate with other customer-facing departments, maintain detailed product knowledge, and attend meetings and conferences to stay updated on product development and new features.

Video Game Support Agent (English/German) at iEnergizer - ZeniMax Online Studios

January 1, 2021 - January 1, 2022

Provided first-line support to video game players through Zendesk and localized game website content. Troubleshot account, payment, hardware, software, computer, console, and network issues. Conducted tests for software and hardware-specific errors and created bug reports for QA review.

Video Game Support Agent (English/German) at iEnergizer - 6ft Games

January 1, 2016 - January 1, 2019

Provided first-line player support through Zendesk and localized game website content and macros. Troubleshot account, payment, hardware, software, computer, console, and network issues. Trained other support agents on processes, applications, and tools, and monitored the live in-game chat system through Community Sift.

Concept Artist Intern at Taaïme Online Studios

January 1, 2013 - December 31, 2013

Researched concept subjects, styles, and genres; created draft series from written briefs; developed sketches into refined illustrations for the 3D modeling team; and managed deadlines according to the development pipeline.