I am a dedicated social worker with extensive experience in assisting vulnerable populations such as the elderly, minors, and immigrants, focusing on their social inclusion and well-being. Throughout my career, I have been actively involved in educational projects aimed at reducing school dropout rates and providing supportive environments for students. With a strong academic background and practical expertise, I am passionate about delivering personalized social services, promoting empowerment, and fostering community networks. My skills also extend to digital design and web development, which complement my social work through creative communication and project management.

Fabiana Sorrentino

I am a dedicated social worker with extensive experience in assisting vulnerable populations such as the elderly, minors, and immigrants, focusing on their social inclusion and well-being. Throughout my career, I have been actively involved in educational projects aimed at reducing school dropout rates and providing supportive environments for students. With a strong academic background and practical expertise, I am passionate about delivering personalized social services, promoting empowerment, and fostering community networks. My skills also extend to digital design and web development, which complement my social work through creative communication and project management.

Available to hire

I am a dedicated social worker with extensive experience in assisting vulnerable populations such as the elderly, minors, and immigrants, focusing on their social inclusion and well-being. Throughout my career, I have been actively involved in educational projects aimed at reducing school dropout rates and providing supportive environments for students.

With a strong academic background and practical expertise, I am passionate about delivering personalized social services, promoting empowerment, and fostering community networks. My skills also extend to digital design and web development, which complement my social work through creative communication and project management.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Language

Italian
Fluent
English
Intermediate
Spanish; Castilian
Advanced

Work Experience

Assistente sociale at Comunità di Sant'Egidio onlus Napoli
June 1, 2023 - Present
Responsabile per la presa in carico e il monitoraggio degli anziani nella zona di Napoli finalizzato all'inclusione sociale e alla riduzione dell'ospedalizzazione. Attività includono visite domiciliari, colloqui, gestione del centro diurno, e collaborazione con reti sociali.
Educatore at Inner Wheel
May 31, 2024 - July 17, 2025
Implementazione di programmi di doposcuola per contrastare la dispersione scolastica nei quartieri di Napoli, offrendo supporto accademico, motivazionale e attività extracurriculari in collaborazione con scuole e autorità educative.
Tirocinio formativo at Comune di Napoli
November 30, 2023 - July 17, 2025
Area Welfare-Servizio Politiche per l’Infanzia e l’Adolescenza con focus su tutela minori fuori famiglia, inclusi minori stranieri non accompagnati, attività di presa in carico, colloqui, relazione sociale, PEI, richiesta di tutela e gestione di progetti sociali.
Addetto alla vendita at Comicon- International Pop Culture Festival
April 25, 2022 - July 17, 2025
Vendita di abbigliamento, gadget, fumetteria, e videogiochi. Competenze sviluppate in comunicazione, empatia, ascolto attivo, flessibilità e perseveranza.
Tirocinio formativo at Comune di Quarto
March 30, 2022 - July 17, 2025
Esperienze nell'intervento sociale comunale con attività come segretariato sociale, visite domiciliari, udienze e programmi di supporto a minori, anziani, persone con disabilità, e famiglie in situazioni di disagio.
Tirocinio formativo at Comune di Quarto
November 30, 2020 - July 17, 2025
Esperienza continuativa nell'ambito del servizio sociale comunale su varie tematiche di tutela sociale, sicurezza e sostegno a diverse categorie, inclusi minori, anziani, persone con disabilità e situazioni di devianza e criminalità.
Operatore di call center at Vodafone
June 30, 2019 - July 17, 2025
Attività di vendita di servizi di rete fissa e mobile con competenze sviluppate in comunicazione e ascolto attivo.
Tirocinio formativo at Comune di Quarto
June 30, 2019 - July 17, 2025
Formazione nell'intervento sociale con attività di segretariato sociale, incontri protetti, udienze, visite domiciliari, supporto a persone con disabilità e situazioni di disagio sociale.
Tirocinio formativo at Asl Napoli 1 Serd
October 31, 2018 - July 17, 2025
Formazione nel servizio sociale per dipendenze con colloqui, sostegno, osservazione somministrazione farmaci, terapia individuale, e programmazione percorsi terapeutici.
Operatore di call center at Telecentro srl
March 31, 2017 - July 17, 2025
Vendita di prodotti aziendali con focus su comunicazione, ascolto attivo e flessibilità.
Tirocinio formativo at Ludoteca Napoli
December 31, 2015 - July 17, 2025
Attività ludiche, educative e ricreative rivolte a minori.
Assistente sociale at Comunità di Sant'Egidio onlus Napoli
June 1, 2023 - Present
Managing the 'Viva Gli Anziani' program aimed at social inclusion and monitoring of elderly individuals in Napoli. Responsibilities include taking charge of cases, home visits, social relationship building, and collaboration with other social organizations to reduce hospitalization and increase self-determination among the elderly.
Educatore at Inner Wheel
May 31, 2024 - July 17, 2025
Implemented after-school programs targeting students in Napoli at risk of school dropout. Tasks involved providing academic and motivational support, collaborating with schools and authorities, conducting targeted lessons and extracurricular activities, and working to reduce school abandonment while fostering student confidence and success.
Tirocinio formativo at Comune di Napoli
November 30, 2023 - July 17, 2025
Internship in the Welfare Area focusing on policies for children and adolescents, specifically managing unaccompanied foreign minors. Tasks included case management, conducting interviews, building social relationships, and collaborating with dedicated services.
Addetto alla vendita at Comicon- International Pop Culture Festival
April 25, 2022 - July 17, 2025
Sales assistant role involving the selling of clothing, gadgets, comics, and videogames during the event. Developed communication, empathy, active listening, perseverance, flexibility, and optimism skills.
Tirocinio formativo at Comune di Quarto
March 30, 2022 - July 17, 2025
Internship covering social service interventions such as social secretariat, home visits, court hearings, protected meetings, support for elderly and disabled persons, combating school dropouts, poverty, and social deviance, and preparing and evaluating social care programs.
Operatore di call center at Vodafone
June 30, 2019 - July 17, 2025
Call center operator selling fixed and mobile phone network services. Improved communication, active listening, perseverance, flexibility, and optimism.
Tirocinio formativo at Asl Napoli 1 Serd
October 31, 2018 - July 17, 2025
Internship focused on social services in the area of drug addiction. Responsibilities included social interviews, case support, social control, monitoring drug therapy administration, participation in multidisciplinary teams, therapeutic evaluation, and probation.
Operatore di call center at Telecentro srl
March 31, 2017 - July 17, 2025
Call center operator for a wine company. Developed communication, active listening, flexibility, and optimism.
Tirocinio formativo at Ludoteca Napoli
December 31, 2015 - July 17, 2025
Performed educational and recreational activities aimed at children in a play center environment.
Assistente sociale at Comunità di Sant'Egidio onlus Napoli
June 1, 2023 - Present
Managed and monitored elderly individuals in Naples within the 'Viva Gli Anziani Comunità Sant’Egidio-Fondazione Grimaldi' program, aimed at social inclusion and reducing hospitalization. Responsibilities included case management, home visits, elderly monitoring, running daytime centers, social interviews, social networking, and collaboration with LAV Napoli Italia.
Educatore at Inner Wheel
January 1, 2024 - Present
Participated in an after-school program focused on reducing school dropout rates in Naples neighborhoods. Offered a safe and stimulating environment for students to receive academic and motivational support. Worked closely with local schools and educational authorities to identify at-risk students and provide supplementary learning opportunities through targeted lessons and extracurricular activities.
Tirocinio formativo at Comune di Napoli
November 30, 2023 - July 21, 2025
Worked in Area Welfare-Servizio Politiche per l’Infanzia e l’Adolescenza focusing on care and social interaction with unaccompanied foreign minors. Tasks included case management, interviews, social relationships, and collaborating in social protection initiatives.
Addetto alla vendita at Comicon- International Pop Culture Festival
April 25, 2022 - July 21, 2025
Handled sales of clothing, gadgets, comics, and video games. Developed skills in communication, empathy, active listening, perseverance, flexibility, and optimism.
Tirocinio formativo at Comune di Quarto
March 30, 2022 - July 21, 2025
Gained insights into social services including social secretariat, home visits, interviews, juvenile and ordinary court hearings, protected meetings, family homes, support for elderly in social and health distress, disability support, combating school absenteeism and poverty, support for dependent and criminal behavior cases, bullying, team meetings, social planning and evaluation, social case management, legal reports, immigration, and social mediation.
Tirocinio formativo at Comune di Quarto
November 30, 2020 - July 21, 2025
Similar to previous internship role, focusing on social services intervention, court hearings, family and criminal cases, and social resource realization.
Operatore di call center at Vodafone
June 30, 2019 - July 21, 2025
Sales of fixed and mobile telephone services. Developed communication, active listening, perseverance, flexibility, and optimism skills.
Tirocinio formativo at Comune di Quarto
June 30, 2019 - July 21, 2025
Extended social services internship focusing on court proceedings, family mediation, social and health distress situations, social resource realization, and team collaboration on case management.
Tirocinio formativo at Asl Napoli 1 Serd
October 31, 2018 - July 21, 2025
Developed skills related to addiction social services including interviews, case management, social monitoring, drug administration supervision, therapeutic programming and evaluation, social team meetings, and probation support.
Operatore di call center at Telecentro srl
March 31, 2017 - July 21, 2025
Sales for a winery company. Strengthened communication, active listening, flexibility, and optimism.
Tirocinio formativo at Ludoteca Napoli
December 31, 2015 - July 21, 2025
Conducted recreational, educational, and playful activities for minors.

Education

Laurea Magistrale at Università degli studi di Napoli Federico II
August 1, 2021 - February 29, 2024
Laurea at Università degli studi di Napoli Federico II
January 1, 2016 - December 31, 2020
Diploma at Istituto Superiore Artemisia Gentileschi
January 1, 2010 - December 31, 2016
Laurea Magistrale at Università degli studi di Napoli Federico II
August 1, 2021 - February 29, 2024
Laurea at Università degli studi di Napoli Federico II
January 1, 2016 - December 31, 2020
Diploma at Istituto Superiore Artemisia Gentileschi
January 1, 2010 - December 31, 2016
Laurea Magistrale at Università degli studi di Napoli Federico II
August 1, 2021 - February 29, 2024
Laurea at Università degli studi di Napoli Federico II
January 1, 2016 - December 31, 2020
Diploma at Istituto Superiore Artemisia Gentileschi
January 1, 2010 - December 31, 2016

Qualifications

Abilitazione Albo B Assistente Sociale
December 6, 2021 - July 17, 2025
Iscrizione Ordine degli Assistenti Sociali della Regione Campania N° 6937
January 17, 2022 - July 17, 2025
Attestato Addetto Primo Soccorso
January 11, 2030 - September 30, 2027
Attestato Addetto Antincendio- in attività di livello I
January 11, 2030 - September 30, 2027
Attestato di frequenza- Lavoratori a rischio basso
January 11, 2030 - September 30, 2027
Corso Base GDPR Regolamento 679/2016
March 1, 2020 - July 17, 2025
Fondamenti di Marketing Digitale
March 1, 2020 - July 17, 2025
Introduction to Cybersecurity
March 1, 2020 - July 17, 2025
Iscrizione Ordine degli Assistenti Sociali della Regione Campania N° 6937
January 17, 2022 - December 31, 2022
Abilitazione Albo B Assistente Sociale
December 6, 2021 - December 31, 2021
Attestato Addetto Primo Soccorso
September 1, 2022 - September 30, 2027
Attestato Addetto Antincendio- in attività di livello I
September 1, 2022 - September 30, 2027
Attestato di frequenza- Lavoratori a rischio basso
September 1, 2022 - September 30, 2027
Corso Base GDPR Regolamento 679/2016
March 1, 2020 - March 31, 2020
Fondamenti di Marketing Digitale
March 1, 2020 - March 31, 2020
Introduction to Cybersecurity
March 1, 2020 - March 31, 2020
Attestato Addetto Primo Soccorso
January 11, 2030 - September 30, 2027
Attestato Addetto Antincendio - in attività di livello I
January 11, 2030 - September 30, 2027
Attestato di frequenza - Lavoratori a rischio basso
January 11, 2030 - September 30, 2027
Iscrizione Ordine degli Assistenti Sociali della Regione Campania N° 6937
January 17, 2022 - July 21, 2025
Abilitazione Albo B Assistente Sociale
December 6, 2021 - July 21, 2025
Fondamenti di Marketing Digitale
March 1, 2020 - July 21, 2025
Corso Base GDPR Regolamento 679/2016
March 1, 2020 - July 21, 2025
Introduction to Cybersecurity
March 1, 2020 - July 21, 2025

Industry Experience

Non-Profit Organization, Government, Education, Healthcare, Professional Services, Retail