I am a detail-oriented IT and administrative professional with hands on experience across IT support, education, data entry, sales operations, and creative design. I enjoy solving problems, streamlining processes, and using technology to enhance learning and collaboration. Currently based in Riyadh, Saudi Arabia, I am seeking IT administration, operations support, or coordination roles within global technology and e-commerce organizations where I can contribute to efficient workflows, cross functional teamwork, and user centered solutions.

Falak Raza

I am a detail-oriented IT and administrative professional with hands on experience across IT support, education, data entry, sales operations, and creative design. I enjoy solving problems, streamlining processes, and using technology to enhance learning and collaboration. Currently based in Riyadh, Saudi Arabia, I am seeking IT administration, operations support, or coordination roles within global technology and e-commerce organizations where I can contribute to efficient workflows, cross functional teamwork, and user centered solutions.

Available to hire

I am a detail-oriented IT and administrative professional with hands on experience across IT support, education, data entry, sales operations, and creative design. I enjoy solving problems, streamlining processes, and using technology to enhance learning and collaboration.

Currently based in Riyadh, Saudi Arabia, I am seeking IT administration, operations support, or coordination roles within global technology and e-commerce organizations where I can contribute to efficient workflows, cross functional teamwork, and user centered solutions.

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Language

English
Fluent
Urdu
Fluent
Hindi
Fluent
Arabic
Beginner

Work Experience

Computer / ICT Teacher | Academic & Exam Coordinator | Administrative Assistant at Sunlight International School
March 1, 2023 - Present
Delivered ICT and STEM instruction to students (Grades 1–12) following American and Egyptian curricula. Managed examination processes including scheduling, coordination, and academic record systems. Supported curriculum planning, reporting, and institutional development. Maintained digital documentation, data entry, and administrative reporting systems. Enhanced classroom engagement using digital learning tools and educational technology.
Sales & Operations Support Assistant at MRG (Medical Regulation Gate), Riyadh
August 1, 2021 - January 31, 2023
Supported sales and operations teams with administrative and coordination tasks. Conducted market research and prepared basic analytical and reporting documents. Assisted marketing and sales departments in improving workflow efficiency. Managed internal communication and organized client-related documentation.
Data Entry & Operations Support Representative at MRG (Arab Health Exhibition)
January 1, 2022 - Present
Managed high-volume data entry with accuracy during live exhibition operations. Organized and validated client and event data for reporting purposes. Assisted in operational coordination and real-time documentation tasks.
Event Coordinator / Photographer / Graphic Designer at Freelance
January 1, 2018 - December 31, 2020
Planned and coordinated events including logistics, decoration, and scheduling. Provided photography services for events and private functions. Designed creative visual content including posters and digital media.

Education

Bachelor of Science in English (Applied Linguistics) at Virtual University, Pakistan
January 1, 2021 - January 1, 2025
Diploma in Information Technology (IT) at Skills Association Academy, Islamabad
January 1, 2019 - January 1, 2020
Higher Secondary Education at Pakistan International School, Riyadh
January 1, 2018 - January 1, 2020

Qualifications

Propell Workshop (ETS) – English Language Assessment & Communication Training
January 11, 2030 - June 13, 2026
COGNIA Riyadh – Educational Conference Participation (2025)
January 11, 2030 - June 13, 2026
Care Medical Academy Hospital – Career Orientation Program (Cardiology Immersion, 2025)
January 11, 2030 - June 13, 2026

Industry Experience

Education, Professional Services, Software & Internet, Media & Entertainment, Retail